The B2B Podcast Index
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Topic

Customer journey mapping

6 B2B podcast episodes that cover Customer journey mapping, ranked by substance score.

  1. What your first 90 days in a senior RevOps role actually look like with Tana Jackson

    RevOps Unboxed · 2026-04-14

    40 / 100

  2. #68: How to Build Effective CX Programs

    B2B Insights Podcast · 2025-09-25

    37 / 100

    …they're going to be measuring the right things here? Yeah, I think one of the key things to do which is really important to include at the start of a customer experience program is to think about customer journey mapping.…

  3. The Human Problem with Customer Success

    Psychology of Customer Success · 2026-02-04

    35 / 100

  4. Customer Success Playbook Podcast S3 E71 - Adrian Swinscoe - Unlocking Value in Customer Journeys

    The Customer Success Playbook · 2025-08-20

    28 / 100

  5. Surprise and Delight: The Secret Sauce for Small Business Buzz

    Effortless Marketing for Small Business Owners · 2026-06-18

    18 / 100

  6. The Role of AI in Personalizing Customer Journeys: Crafting Tailored Experiences for Enhanced Engagement

    Flight Path: AI -Powered Marketing Leadership Unlocked · 2026-06-22

    14 / 100