The B2B Podcast Index
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The Best B2B Customer Success Podcasts

7 B2B customer success podcasts, ranked by substance, not downloads. We transcribe real episodes and score them on insight density, originality, guest caliber, specificity, and conversational craft. No popularity contests - just how much a customer success operator would actually learn. See the full methodology.

  1. 1

    Customer Success: Pivot Your Career

    Alex White and David Lokietz

    43.0 / 100
  2. 2

    The Customer UnSuccess Podcast

    Joe Di Grande

    42.3 / 100
  3. 3

    Customer Success Talks

    Real Challenges, Experts Advice

    41.0 / 100
  4. 4

    Humans of CX

    Ozonetel

    39.3 / 100
  5. 5

    Psychology of Customer Success

    Rachel Provan

    34.0 / 100
  6. 6

    The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I.

    Alex Turkovic

    33.3 / 100
  7. 7

    The Customer Success Playbook

    Kevin Metzger and Roman Trebon

    24.7 / 100

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Frequently asked

How are the best B2B customer success podcasts ranked?
Every show is ranked purely on substance. We transcribe recent episodes and an AI scores each one across five dimensions - insight density, originality, guest caliber, specificity & evidence, and conversational craft - for a score out of 100. Download numbers and popularity are ignored entirely.
What makes a B2B customer success podcast score well?
Tightly packed, non-obvious insights; operators and practitioners as guests; specific companies, metrics and examples rather than vague advice; and a host who asks sharp follow-ups instead of softball questions.
How often is this ranking updated?
The Index is refreshed monthly as new episodes are published and scored, so the ranking reflects the current state of each show.