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The 20 Best B2B Customer Success Podcasts

20 best B2B customer success podcasts, ranked by substance, not downloads. We transcribe real episodes and score them on insight density, originality, guest caliber, specificity, and conversational craft - no popularity contests, just how much an operator would actually learn. See the full methodology.

Topping the list is Helping Sells Radio at 82.0/100. Want the bigger picture? See the data study or browse every category.

RankShowSubstance
  1. 1

    Helping Sells Radio

    Bill Cushard

    82.0
  2. 2

    Punk CX

    Adrian Swinscoe | Customer Experience Strategy Expert

    81.0
  3. 3

    The Profitable Property Management Podcast

    Jordan Muela

    79.6
  4. 4

    Move The Needle

    Databox

    78.8
  5. 5

    The CX Live!

    The CX Live!

    78.0
  6. 6

    Next in Queue

    Rob Dwyer

    77.0
  7. 7

    CX After Hours

    Yuma AI

    76.5
  8. 8

    Experience Better: The CX Podcast

    kubracx

    76.0
  9. 9

    Give an Ovation

    Ovation

    76.0
  10. 10

    Unresolved.cx

    Brett Rush

    76.0
  11. 11

    Experts of Experience

    Mission.org

    75.8
  12. 12

    The Chief Customer Officer Human Duct Tape Show

    Jeanne Bliss

    75.0
  13. 13

    CHURN FM

    Andrew Michael

    74.0
  14. 14

    The CX Pod

    Elizabeth Glagowski

    73.0
  15. 15

    The CX Podcast R&R

    Rhian Huxtable & Richard Knight

    73.0
  16. 16

    Gain Grow Retain

    Gain Grow Retain

    72.0
  17. 17

    Making the Fan

    David Millay

    72.0
  18. 18

    Your Customer, Your Success

    Gary Marra

    71.4
  19. 19

    Account Management Secrets

    Alex Raymond

    71.0
  20. 20

    CX Champions

    HGS

    71.0

Other categories

Best B2B Marketing PodcastsBest B2B Sales PodcastsBest B2B SaaS PodcastsBest B2B Finance PodcastsBest B2B HR PodcastsBest B2B Ops PodcastsBest B2B Leadership PodcastsBest B2B AI & Data PodcastsBest B2B Product PodcastsBest B2B Startups & Founders PodcastsBest B2B RevOps PodcastsBest B2B Engineering & DevTools Podcasts

Frequently asked

How are the best customer success podcasts ranked?
Every show is ranked purely on substance. We transcribe recent episodes and an AI scores each one across five dimensions - insight density, originality, guest caliber, specificity & evidence, and conversational craft - for a score out of 100. Download numbers and popularity are ignored entirely.
What makes a customer success podcast score well?
Tightly packed, non-obvious insights; operators and practitioners as guests; specific companies, metrics and examples rather than vague advice; and a host who asks sharp follow-ups instead of softball questions.
How often is this ranking updated?
The Index is refreshed monthly as new episodes are published and scored, so the ranking reflects the current state of each show.