Topic

Active listening

A guide to the best B2B podcast coverage of Active listening - the shows and 38 episodes that go deepest, ranked by substance, not downloads.

Active listening has emerged as a critical differentiator across customer success, sales engineering, and leadership. These episodes explore how listening practices - from Isidora Torres's therapy-informed approach at Beehiiv to Ron Whitson's framework for sales engineers to Celia Orsini's archaeology-inspired leadership method - reshape customer relationships, defuse difficult conversations, and transform complaints into commitment. Whether you're managing stress, developing emotional intelligence, or moving from people-pleasing to outcome-focused conversations, mastering the listening habit directly impacts retention and revenue.

Best shows on Active listening

Transforming Medical Communications
1 episode · best 83.0/100
FNDN Series
1 episode · best 80.0/100
The Diamond Podcast for Financial Advisors
1 episode · best 80.0/100
The Future of Work
1 episode · best 76.0/100
Lean By Design
1 episode · best 74.0/100
The Managing with Mind and Heart Podcast
1 episode · best 70.0/100
Women in Customer Success Podcast
1 episode · best 65.0/100
HR Break Room
1 episode · best 64.0/100

Best episodes on Active listening

Can AI Diagnose Better Than Doctors?
Transforming Medical Communications · 2026-04-28
83 / 100
…And they taught us this thing called active listening, where you let the person who is talking understand that you heard them, and you're checking to make sure that what you heard was correct by kind of repeating back what they say.…
The HR Leader That Brings Therapy to Work with Isidora Torres, VP of People at Beehiiv
FNDN Series · 2026-07-03
80 / 100
Emotional Intelligence: The “Untouchable” Differentiator in an AI World
The Diamond Podcast for Financial Advisors · 2026-07-09
80 / 100
Working With Intent Across Generations
The Future of Work · 2026-07-10
76 / 100
…peaker A: We're practicing listening, active listening.…
0210. The Real Bottleneck Isn’t the Process - It’s the People You Ignore with Hanna Bauer
Lean By Design · 2025-11-19
74 / 100
…But I've come to learn that the more you listen, um, and is this hilarious because I keep on, I don't know how many times, how many classes I've taken on active listening.…
#159 - Behavior Styles Review: Conductors
The Managing with Mind and Heart Podcast · 2026-07-09
70 / 100
…So really active listening would be the number one thing I would think a conductor needs do to help them.…
146 - From Intern At 40 To CS Leader with Adi Aloni
Women in Customer Success Podcast · 2025-11-19
65 / 100
…Probably one of the most important is active listening.…
How to Develop Effective, Empathetic Leaders With Unreasonable Hospitality Author Will Guidara
HR Break Room · 2026-01-23
64 / 100
…Um, but it requires truly active listening, Training yourself and the people around you to have your ears open wide, such that when someone drops a little nugget of wisdom, some little bit of information that you could use, that you were there to grab onto it,…
Four Human Skills Every Sales Engineer Needs | Ron Whitson
Tech World Human Skills · 2026-06-24
61 / 100
…Yeah, you're trying to connect commonality to build rapport, but actually it just feels like then you were going back to your, your one last time, you're active listening.…
The Purpose of Employee Development
HR Problem Solver · 2024-08-26
61 / 100
…We also go into conscious communication, like telling ourselves stories , um, also teach active listening , um, and you know, how to listen with the intent to understand, not just to thinking about what we're gonna say next.…
Why "Executive Presence" Is Broken and the Leadership Identity Framework That Replaces It
The Career Refresh with Jill Griffin: Leadership Strategy for Senior Professionals · 2026-06-30
59 / 100
…That's active listening.…
Building Executive Brand using a Talkshow with Anand Sundaram
Behind the Mic · 2024-02-01
59 / 100
…yeah i think the active listening part of it is something that i probably wouldn't say that as a person growing up and especially when you were in like growing up like in india in a place where like whoever talks the most is like kind of getting this…
55. The Steps to Managing Conflict in the Workplace
Nurse Leader Network · 2022-05-12
56 / 100
…At that point, it's really important to use active listening.…
The Jab and Right Hook of Diagnostic Conversations
Niche Consulting Growth · 2026-05-05
55 / 100
…You start with objective details to make sure that the client is comfortable, and then you use active listening to look for clues to transition into emotional territory.…
Episode 43: Trust the Process: How to succeed as a first-time manager with Stephanie Herre (Leadership Coach, Sales Leader at Remote.com, Ex-Cisco and SAP)
Teams at Work by BUNCH · 2023-07-07
55 / 100
…Such as emotional intelligence, active listening skills, including empathetic listening skills, communication skills, creativity, all these sorts of things so that you can really make an impact in other people's lives that is irreplaceable.…
Your Team Isn’t Inconsistent - You Just Don’t Have Standards
Leadership From The Heart · 2026-04-15
54 / 100
…These are also called team norms as I said before, but a few of them are active listening, respect to treat every team member with respect and courtesy and acknowledge value of their contributions and perspectives.…
The Power of Leading With Empathy - Episode 179
Open Space Radio · 2026-06-16
53 / 100
…And, uh, you know, with active listening, too, is you have to make sure that there's no judgment that comes with that.…
Stop People-Pleasing, Start Outcome-Pleasing w/ Jess Szivos VP of Customer Success at Invisory
The Customer UnSuccess Podcast · 2026-03-23
52 / 100
…And so I think you know, active listening, it it's really hard.…
Ep. 136 - Archaeology as a Leadership Tool - Celia Orsini
Dear Human Resources: · 2026-07-01
52 / 100
…Active listening is going to be an incredibly important and skill.…
S3 E12: Top 5 Action Steps for Creating an Environment Where Employees Thrive
HR in 15 · 2022-11-23
50 / 100
Difficult Conversations Planner: How to Prepare, Deliver & Follow Up Like a Pro | Ep. #128
Building Better Managers · 2025-11-18
48 / 100
…Active listening is so essential because their response might reveal that the issue isn't behavioral at all, but systemic.…
2025 in Review: Our Team's Top Picks
You Belong in the C-Suite · 2025-12-03
45 / 100
…So she decided to focus on active listening and asking questions instead of being the one to solve the problems.…
Season 2: Episode 5 - How to be a better listener with Stan Slovin
London's Leadership Podcast · 2024-07-18
45 / 100
…The eye contact, the leaning in, 57 00:04:05,479 - > 00:04:09,479 the nodding a little bit, just that's your active listening.…
#572 The Listening Habit That Changes Every Conversation
Squiggly Careers · 2026-07-02
41 / 100
Emotional Intelligence for Product Managers: The Critical Capability AI Can’t Replicate
Roman's Product Management Podcast · 2026-06-08
39 / 100
…The next measure is to practice active listening.…
Mastering One-on-One Meetings: The Manager's Most Underrated Superpower | Ep. #127
Building Better Managers · 2025-11-04
39 / 100
…And that time is best used for active listening.…
SE7EN: The 7 Steps of Building a Pipeline for Life
Love Selling Hate Sales Podcast · 2023-03-26
38 / 100
…Active listening is critical here.…
Small Talk - How Can I Make It Easier?
Aren't Ya Tired Of? Smart Conversations for Living & Working Well · 2026-06-28
37 / 100
Pull the Trigger: Mastering the Power of Words in Customer Experience
CX Impact Exchange · 2024-08-15
36 / 100
…First, practice active listening.…
POWC # 873 - The Right Kind of Stress
Pillars Of Wealth Creation · 2026-06-30
35 / 100
Never Split The Difference by Chris Voss, Book Summary, Podcast, English
Never Split The Difference by Chris Voss, Book Summary, Podcast, English · 2025-08-05
35 / 100
…So that leads to things like active listening.…
From Complaint to Commitment: Transforming Unhappy Customers into Loyal Fans
Effortless Marketing for Small Business Owners · 2026-06-25
33 / 100
…Active listening is your superpower here.…
10 Ways Emotional Intelligence Will Impact Your Agency's Success
The Agency Accelerator · 2024-12-19
33 / 100
…To cultivate empathy within your team, start by encouraging active listening.…
How to Sell Without Feeling Pushy | Sales Mindset for Introverts
Go Be Great · 2025-09-23
32 / 100
…Then the next thing, the last one of these is active listening.…
Why Great AI Solutions Start with Listening: Navigating the Data Quality Crisis with Joe Reis Part 2
Bringing Data and AI to Life · 2025-09-18
Mastering Feedback with the SBI Model: A Framework for Growth and Trust | Ep #125
Building Better Managers · 2025-10-14
…Use active listening.…
Back to Basics: Reacting vs. Responding - The Leadership Shift That Changes Everything
The Human Side of Business Podcast · 2025-07-03
…Um, adding a nice factor tidbit into this, we've seen that Harvard Business review study from 2022 showed that 89% of executives cited difficulty in soft skill areas like conflict management and active listening, not strategy or analytics, as a top reason for leadership and effectiveness.…
Episode 259: Building Trust & Spotting Talent with Caleigh Drane, Technical Recruiter at KunaiTechnical Recruiter at
Talent and Growth · 2025-07-31