Slack

…Like, I wanna be able to integrate this into technology like GitHub, or I wanna be able to integrate this into Slack, or I wanna be able to integrate this into to whatever.…

…So they hook it up to pagerduty or Slack or one of these things.…

…It was looking at the way that you kind of are operationalizing your day-to-day within a chat platform like Slack .…

…We're talking about companies like Calendly, Zoom, Slack - serious enterprise tools that let users onboard without ever talking to a salesperson.…

…And I think no matter what your product is, when you look at Slack, which was taking such a boring enterprise to application of team messaging, and they interspersed it with fun, and that made all the difference in the world.…

…Not so much because I think there's any actual demand for people to run a Slack competitor on their own, you know, servers.…

…Slack, Microsoft teams in the workplace, Microsoft teams and text and Slack are used a lot, you know, for people out in the field or really anyone like text is super accessible and so delivering, learning that way is, ends up…

…It was, was bunch of their time because they were asking, there was a bunch of questions getting asked in Slack.…

…obviously we met um in Zan Jose but um tell us a bit about yourself C to start with yeah so hey everyone Curtis kle uh currently senior director of developer relations at Salesforce but I focus on slack as a platform so I've uh been there for a couple years now now uh I was first focused on growth and engagement for platform and then uh took over deel pretty recently about six seven months ago so it's been a very uh…

…How can we do it? So we just built a simple, um, AI bot into Slack because that's where Swann lives by the way.…

…We do rely very heavily on Slack, So meeting structure changes every few months depending on, you know, what we're experimenting with.…

…00:00:41:21 - 00:01:04:05 Unknown She's built and scaled go to market systems at companies like slack, Salesforce, Cloudera, casual names that tell you that she's not theorizing things.…

…I know when we were reviewing your tech stack, you included several systems that are not, I would say, purpose built for hotels, things like Slack, monday.com.…

…peaker A: So we can take a, uh, very prominent example is Slack.…

…There's conversations like this happening in the Slack community every single day.…

…at Apple as a uh a Mac specialist, and then you you uh ended up as project manager, global talent development, moved to LinkedIn, ultimately senior manager, head of talent acquisition, um, moved to Slack, worked with them through the acquisition, uh Abnormal AI, uh, OneTrust, you know, a lot of a lot of big logos here, um, and a lot of a lot of promotions along the way at all of these companies.…

…And then Slack took Chat.…

…And so like a very simple example that will probably resonate with your audience as well is Slack as an example.…

…And we all communicate via Slack and coordinate things.…

…And in these environments of um, we are Slack is our main communication tool.…

…I would get my, uh, my phone would have, you know, had slack on it and it was connected to our, uh, support.…

…If you had an internal team sync and you want the notes shared in Slack, you don't have to do it manually anymore because Fireflies is going to take notes for you.…

…So I'm kind of framing it like Google Workspace and like Slack and sort of all this stuff, like, combined and together.…

…But now you might ask yourself, but Victor, what about Zoom? What about Slack?…

…Uh, we're on VS, code CLI, uh, JetBrains, Cloud Code, Reviewer, Slack, you name it.…

…But we create triggers along the way that send them notifications via slack or HubSpot.…

…You spent nearly a decade as an operating partner at Google Ventures, working across the portfolio with companies including Uber Slack, Blue Bottle Coffee and Flatiron Health.…

…Having worked with pretty much every single major tech brand out there, we're talking Google, Apple, Airbnb, Slack, netfl and the work was always the most important thing.…

…And you look at Most of the SaaS companies, they're basically producing that foundational data in there, whether it's a Salesforce or Slack or any of these, these various tools that you use.…

…I was just always thinking, I'm like, know, is that how I buy uh, software? And I was looking at the tools I was using like Slack or Zoom, and I was like, no, it's so backwards.…

…And you're gonna know a new way of working collaboratively with AI if your team relies on Claude and Slack.…

…Well, you've been putting something you've been creating some Slack channels as well as a part of all this work that you've been doing.…

…It's all about the founder, right? Like many of the big companies, slack and so on have pivoted and we are investing at a time where you can still do that if you're a series A investor.…

…Uh, when you are leading, uh, enablement for Ringcentral and then Slack and then Salesforce officially itself, there's not much more of a pinnacle than being an executive in those companies and running enablement.…

…And ClickUp is almost actually replacing Slack now because they had in there.…

…Swan lives in, in Slack.…

…Most companies today have Slack or teams or Discord or some derivation of instant messaging and everybody's got the, you know, got the little version of the knock or whatever notification noise you have.…

…All the questions we tackle come straight from the enablement community, LinkedIn threads, Slack groups, forums, and of course our anonymous submission form.…

…We're going to use Slack or we're going to use this platform on weekends.…

…Luna: Let me guess - search on Slack?…

…If you're selling something and you're tracking your client and salesforce and you know, you're on a conversation with a marine or slack with your boss and you're then giving them a discount because of, uh, something else, they're going to do it's a discount above say, uh, a trigger that you could usually give them.…

…Flip to browsers, right? And I would say all the exact same problems and all the exact same reasons that drove the entire world to start using tools like Slack and Microsoft Teams.…

…But when we were working with uh, the support team, the support team would ask a question in our Slack channel and, and because we were heads down, we weren't able to get to it as quickly as we needed to.…

…Is it just sending someone a message in Slack or Teams?…

…So now you're going from, I'm doing all this email and I'm doing all the stuff, and now I'm on zoom, and now I'm having meetings for zoom, and I'm talking to people on slack that I wouldn't have spoken to like that if they were in the office.…

…And not just sending more emails or adding another slack channel, but creating clear, intentional communication that helps employees feel informed, connected and valued.…

…That tool became what you and I both know today as Slack, one of the fastest growing enterprise software companies of all time.…

…environment we're busy we all work different time zones we all have different life I talk a lot about work life balance and work life blend and one of the things we realized is our team loves Slack and so how do we find a better more meaningful way where people can engage on their own time and so uh things like International Family Day hey today's International Family Day everyone post a picture of your family and…

…Now, you can probably tell by now that my firm values speed and ease of access, which is why Slack is number four on our list.…

…So uh, if they have filled it out, you can of course fire off a webhook, notify yourself with an email, add a row to Google Sheets, upload the data in files to Google Drive, Slack, you can do multiple of these as well and click up.…

…Unsurprisingly, things like Microsoft Teams and Slack are probably, you know, the two most kind of common hubs for some of this that we see in terms of increasing engagement and relevance and ultimately capability building, but also moving through into your CRM or even…

…It's going to drop into Slack, letting people know that some new customer closed.…

…The Vision Fund invested in Uber, WeWork, DoorDash, Slack, ByteDance, Arm Holdings - names that defined the era.…

…And one of the things that stuck out to me the most, and I guess this isn't surprising seeing is that Salesforce own, um, them is that Slack was really being shouted about as that platform to use AI agents.…

…They can read your documentation, interpret it, connect it to your workflow tools, and even communicate through Slack or email.…

…You're going to access ClickUp, Slack, your Go High Level, your CRMs, your Excel, your Google, your Gmail.…

…So imagine basically cross functional looking at Salesforce, Slack and other enterprise tools with different updates.…

…Slack is a communication platform that has revolutionized team communication in the workplace.…

…Other platforms like Slack or Teams charge per user per month, and the more you use it, the more you pay.…

…So I'm sure people will probably have um, say a uh, system, such a system or uh, such as successfactors or workday, uh, or they have service now or they are using um, teams or Slack.…

…Everything is workflowed and then all approvals run through Slack.…