Gong

…Yeah, they're probably like a gong 200, 250, maybe 300 million a RR [00:02:00] and, and I was like, you know what?…

…I know they obviously had to leverage AI to put together that was very clearly outlining the story from the customer's perspective, where their pain was with quotes from relevant dates from relevant gong calls over a period of time on why this mattered, what it was meaning to their business, all these very specific things and what they've tried, which candidly would have been near impossible for a CSM to do before…

…TT - 075 - Udi Ledergor === Udi Ledergor: [00:00:00] Here I am to spill the beans on how Gong has been doing this so effectively that I'm honestly [00:00:05] shocked that more companies are not doing this Udi Ledergor: We're sometimes over reliant on all this automation crap.…

…He previously was an early employee and senior leader at Gong , where he helped shape , from my perspective , the company's narrative on conversation intelligence , which created a category Before founding P-Club .…

…And that's the sort of person that I'm willing to pour all of my time into , because they're the ones that are listening to a thousand gong calls , like anyone who listens to more gong calls than I do is probably someone who's trying to get to the next level .…

…2019 , how many organizations actually recorded their calls ? Yeah , right , it seemed , you know , yes , the gong and course were there , but that was like bleeding edge .…

…Luna: You mean the stuff that Gong and Chorus have been doing for years?…

…Both have experience in building international go-to market teams for companies like Gong person, LinkedIn, and a few more.…

…I just remember the days like gong before it was out was like a godsend.…

…run into bigger companies that are trying to do this on their own and where , where they run into the limitations are , they have big companies where you might have hey , so this team's using gong , this team's using dialpad , this team's using zoom okay , that's three data sources right there where the calls are happening .…

…So your, the Goliath you hinted at earlier is Gong for us, but that's, that's our product and the way that I like to think about it.…

…peaker C: Udi Ledegore is the chief evangelist at Gong and the former CMO who helped turn the company into one of the most recognizable brands in B2B SaaS.…

…Think of it like a Gong, but more comprehensive.…

…so you know, we've been obviously keeping a close eye on what's happening in, in AI as well, and, and we would use either, our sales platform is Gong.…

…And I think tools like Gong, right?…

…Their Claygent - their AI web scraping agent - plus their native sequencer means you can write a personalized snippet and push it directly to Gong Engage, SalesLoft, or Outreach.…

…So we have a partnership with Gong .…

…Lucas: The new generation of AI tools - companies like Gong, ZoomInfo, Totango - they're building models that ingest not just product usage data, but also the language from sales calls, support chats, emails, even Slack messages.…

…You know, we're played around with Gong as a great marketing tool, which, you know, for your listeners is an incredible sales tracking tool that listens in using machine learning and AI to sales calls.…

…There are also platforms like People.ai and Gong that analyze relationship health.…

…And then a point solution might be something like Gong or.…

…If it's a specific product training, you know, whether you use Gong or use Kaya or whatever the call recording tool you use, like look at the transcripts and you know, put them into an AI tool and take a look at how many commonalities, how many times was that mentioned?…

…Now we have beautiful things like GONG and many other players that do something very similar and so much more.…

…With a career spanning gong airtable, cultureramp and now common room, Gabriel has built, coached and led high performing sales development teams at some of the biggest names in tech.…

…So I will go into the, if they have gong, go into gong.…

…This came out from Gong, actually.…

…They weren't in our CRM, they weren't in our GONG review.…

…Can you let me know what your current tech stack is, especially the platforms or tools you're using for storing these call transcripts? For example, are they housed in a system like Gong or in a CRM or just in a database?…

…peaker B: all day but actually gong is a game changer like oh my gosh, that is my requirement whenever I'm joining an organization and building out enablement.…

…peaker B: that way, having some tools and resources, example being like gong, that gives you great insights of uh, who's leading calls.…

…Rampant is a GONG certified services firm solving the challenge of revenue disparity among sales team members.…

…peaker B: in real time, you know, and obviously I'm referring to, you know, organizations like Gong and Jiminy and others.…

…They developed their own process but for doing it they weren't using ah, Sturdy but um, went back through all of the, they had GONG in place and they went through, back through all of the calls for GONG calls and started looking for basically did a reclassification of Churn risks and reasons for Churn and were able to really kind of do a uh, much…

…you can pull data from gong right and so you know they say they've been working like this for a while inside of inside of slack and so even over here you schedule exports line in this afternoon okay you know launch date doesn't move it's now in…

…Let's say , for example's sake , we're Gong users , we use Gong , we record practically every single phone call that is made into and out of our organization , and Gong has some insanely great automation tools combined with its AI listening capabilities .…