Digital Musings: Measuring Customer Health Without Telemetry and Combatting Imposter Syndrome | Episode 060
The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I. · 2024-07-09 · 32 min
Episode notes
In this solo episode, we tackle two primary topics: Imposter Syndrome specific to Digital CS and how to combat it Building Customer Health Scores without the benefit of product Telemetry Along the way, I also share a few news items and resources with you. Enjoy! I know I sure did... Resources: Virtual Scale & Digital Meetup Survey Link Latest Digital CX Articles Hubspot ChurnZero Everyday AI 5 Simple Ways to use Generative AI Every Day DCS Connect Slack Community Digital Customer Success book Health Scores without Telemetry post Support the show +++++++++++++++++ Like/Subscribe/Review: If you are getting value from the show, please follow/subscribe so that you don't miss an episode and consider leaving us a review. Website: For more information about the show or to get in touch, visit DigitalCustomerSuccess.com . Buy Alex a Cup of Coffee: This show runs exclusively on caffeine - and lots of it. If you like what we're, consider supporting our habit by buying us a cup of coffee : Thank you for all of your support! The Digital Customer Success Podcast is hosted by Alex Turkovic This content was edited by Lifetime Value Media. Learn more at: