← The Index

Topic

digital customer success

A guide to the best B2B podcast coverage of digital customer success - the shows and 2 episodes that go deepest, ranked by substance, not downloads.

Best shows on digital customer success

Best episodes on digital customer success

  1. Digital CS, Done The Hard Way w/ Madelyn DePrey Global VP of Customer Success @ Aircall

    The Customer UnSuccess Podcast · 2025-10-20

    83 / 100

    …And so we we developed a digital customer success strategy, and I had to do a lot of it internal education about what that is.…

  2. CELab - Ep 180 - Lila Krutel - How MCP + AI Are Shifting Power Back to Customer Education Leaders

    CELab: The Customer Education Lab · 2026-05-05

    70 / 100

    …But also, uh, the organization is invested further in digital customer success.…