Topic
customer onboarding
A guide to the best B2B podcast coverage of customer onboarding - the shows and 15 episodes that go deepest, ranked by substance, not downloads.
Customer onboarding spans storytelling, revenue protection, and organizational alignment - from how founders like Jonathan Noble at Swello use narrative to set customer expectations, to Optro's approach of moving away from SME-led training that can leak revenue, to broader frameworks like Guillaume Bouvard's four-pillar marketing model and Sandra Kjærstad's RevOps focus on identifying where customers slip through. The role of onboarding extends into customer success itself, where cultural intelligence and AI-driven management are reshaping how teams scale training and retention alongside growth.
Best shows on customer onboarding
Move The Needle
1 episode · best 87.0/100
Across the Funnel
1 episode · best 77.0/100
CELab: The Customer Education Lab
1 episode · best 74.0/100
Customer Success: With Fahim Waaler
1 episode · best 64.0/100
PYMNTS Podcast
1 episode · best 64.0/100
Fintech Builders
1 episode · best 62.0/100
CS School
1 episode · best 60.0/100
The Commission Corner
1 episode · best 58.0/100
Best episodes on customer onboarding
- 87 / 100
178: Activation Is Broken: Why Most SaaS Teams Get It Wrong (and How to Fix It)
Move The Needle · 2026-01-21
- 77 / 100
Ep # 190: How to Catch a Bad-Fit Customer Before They Churn ft. Andrew Loomis (VP of Customer Success, Sisense)
Across the Funnel · 2026-06-09
- 74 / 100
Stop Hiring SMEs as Trainers: How Optro Scales Live Training That Actually Protects Revenue
CELab: The Customer Education Lab · 2026-06-05
- 64 / 100
Cara Benecke: The Future of Customer Success Management in the Age of AI
Customer Success: With Fahim Waaler · 2025-06-03
- 64 / 100
Banks Win When They Connect Risk Signals Across the Life Cycle
PYMNTS Podcast · 2026-02-27
- 62 / 100
How Extend built a four-pillar marketing org mapped to four distinct B2B2B growth motions | Guillaume Bouvard
Fintech Builders · 2026-05-28
- 60 / 100
Cultural intelligence in customer success with Jomilsa Sousa
CS School · 2025-10-13
- 58 / 100
🇬🇧 #34 - Finding revenue leakages: How RevOps prioritizes growth, with Sandra Kjærstad from Inpay
The Commission Corner · 2026-03-29
…What does a really, really good customer onboarding look like?…
- 53 / 100
S7E23 - How to grow your B2B SaaS to 10M ARR? Advice from 21 experts
Grow Your B2B SaaS · 2025-12-23
- 42 / 100
67: Stop selling the future
Our B2B SaaS Journey · 2026-06-09
- 37 / 100
The Quiet Discipline of Doing the Small Things Right
Young Entrepreneur Lifestyle Podcast · 2026-05-19
…While your competitors are chasing viral moments and overnight success stories, the winners are perfecting their invoicing customer onboarding and quality control That quiet discipline becomes your competitive advantage Let me share a story My coffee cart side hustle nearly failed after three months of decent sales The problem wasn't the product.…
How a Fintech Cut Customer Onboarding Time by 87 Percent with Operations
The Operations Podcast with Fexingo · 2026-07-26
Customer Onboarding and Activation Agents
Agentic AI at Work: The Future of Workflow Automation · 2026-04-27
How a Single Customer Onboarding Sequence Landed 10k Signups
Marketing for Startups with Fexingo · 2026-07-11
Ep. 158 - 97% of SaaS Churn at First Opportunity is Decided in the First 90 Days - Onboarding Is the Key
SaaS Backwards · 2025-03-14