Cute Survey. What Are You Going to Do About It? with Jeffrey Fermin

Episode notes

Send us Fan Mail S3E13 — Cute Survey. What Are You Going to Do About It? with Jeffrey Fermin (Host of People First , tech founder, advisor) If your org runs surveys but never closes the loop, people don’t just get annoyed — they stop telling the truth. Silence becomes the culture. In this episode, we get brutally practical about what happens after the survey: Why surveys often become “listening theatre.” How dashboards replace decisions The trust damage caused by silence (and how fast it spreads) A simple five-step Close-the-Loop Ladder you can steal and use immediately: Acknowledge → Prioritise → Commit → Explain “Not Yet” → Report Back If you’ve ever read survey results and thought, “Cool… now what?” — this is your playbook episode. Link to Show Notes Jeffrey Fermin: Got a hot take or a workplace horror story? Email us at elephant@thefearlesspx.com Your Hosts on LinkedIn Marion Anderson — Danny Gluch — Cacha Dora — Like what you hear? Follow/subscribe so you don’t miss an episode — and if this one hit home, leave a review to help more people find the show.