🎧 Episode 43: The AI-Powered Virtual GM - How to Work Smarter in Modern Hospitality - Virtual GM

Topics in this episode

AI in hospitality AI for hotels virtual GM hospitality AI tools hotel operations AI

Episode notes

n this episode, Cody is joined once again by longtime Virtual GM Malissa Baum for a conversation all about one of the biggest shifts happening in hospitality operations today: using AI in your daily workflow as a Virtual GM . As operators continue managing more properties, more guest communication, and more moving pieces than ever before, AI is quickly becoming one of the most powerful tools available - not to replace hospitality, but to enhance it. Cody & Malissa break down how they’re personally using AI to save time, improve guest experience, streamline operations, and stay ahead in an increasingly competitive hospitality landscape. Segment 1: Why AI Matters for Virtual GMs Running properties remotely requires: Speed Communication Organization Consistency Cody & Malissa discuss why AI has become such a valuable tool for: Managing workload Reducing repetitive tasks Supporting decision-making Creating operational efficiency Key Insight: AI doesn’t replace hospitality - it creates more time for hospitality.

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