The Digital CX Podcast · 2024-04-16 · 1h 1m
Christine Raby , Founder of DeliverDelight , brings the heat in this episode where we cover off a very wide range of topics - some CS related and some non-CS related. Christine's background is absolutely fascinating and I've been a fan of her presence both on LinkedIn and TikTok for quite some time now. This episode is full of practical examples and advice for both ICs and leaders alike as we talked about: How CS is now experiencing similar maturation to what marketing experienced a decade+ ago Leaders need to be super focused on the benchmarks and metrics vs.
Other episodes covering the same guests and topics, from across The B2B Podcast Index.
How B2B Marketers Use Customer Marketing for ExpansionB2B Marketing with Fexingo · on Customer success83 / 100
Hotel Tech Pays More, But Is It Better? | Edouard ClarkSchulering HUB Talking Hospitality Podcast · on Customer success80 / 100
B2B Sales Strategy and AI in Sales: Deal Intelligence That Drives RevenueThe B2B Revenue Executive Experience · on Customer success80 / 100
Ep.17- How to Treat Customer Success as a Revenue Growth Lever and Not Post-Sales Babysitting with Ivan StefanovskiPre-Sales Unplugged: Leadership Playbook · on Customer success76 / 100
Ep. 192 - Why SaaS Growth Now Starts After the SaleSaaS Backwards · on Customer success76 / 100
Scaled MongoDB From $35M to $2B - Why He HATES the Word PlaybookHunters and Unicorns · on Customer success74 / 100
Digital CX with Real Impact: Kat Kenny on DAP, AI, and Customer Education | Episode 10880 / 100
Why Culture is Key to AI Transformation in CX with Eric Mistry of Zapier | Episode 10665 / 100
Live Vibe Coding Session: How to Build Your Own Suite of CX Tools | Episode 10547 / 100
The Biggest AI Unlock for 2026: Scheduling Tasks in Claude | Episode 10448 / 100
Unlocking CX Efficiency with Claude, not ChatGPT: Co-Work and Skills Explained | Episode 10359 / 100