← The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I.
All The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I. episodes →
State of the Industry and Promise of AI with Jeff Heckler | Episode 052
The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I. · 2024-05-14 · 37 min
Episode notes
Link to Matik's Scale + CS Virtual Conference: . Today, I'm joined by Jeff Heckler - a CS veteran with a lot of wisdom to share around the state of the industry, the AI tools with the most promise, and Slack overwhelm.