
Real Job Talk · 2025-01-07 · 17 min
Our final episode in our series on employee experience is about helping people who are leaving the company have a positive experience as they move on. Helping someone leave gracefully, providing a great last few days, and transitioning their work smoothly does just that. (If you’re the person leaving, listen to RJT Episode 55: The Art of Quitting ) When someone gives notice unexpectedly, what do you do? First, talk with them and understand their why. This is an opportunity for learning- could you have prevented it? What you learn could help you in retaining the rest of your people and recruiting new ones. Come in with curiosity, remorse, and ZERO defensiveness. This is a time to learn, and you need to calmly be wishing the person well. As the person leaving, you want to be consistent in your why- you’re going to be asked why you’re leaving by your manager, HR, upper management, and peers- have your story consistent so that others aren’t caught flat-footed when learning about your reason for leaving. If the person talks about things you could have prevented (for example, they were bored or felt stunted), sincerely apologize.