The Helper Personality

Episode notes

Are you afraid to say no because you feel that you will come off as self-important or "not a team player"? Do you say yes to everything that people throw at you and believe you'll find a way to get it all done? If this rings a bell, you may have a "Helper Personality", as many in Customer Success do. It's a great quality to have, but like any strength, it also has a dark side that leads to burnout, resentment, and ineffectiveness. Learn the key strategies you need to make the most of this personality type AND improve your CS department in the process! BY THE TIME YOU FINISH LISTENING, YOU’LL DISCOVER: Why you have trouble saying "No", - and how to do it without burning bridges How to set clear boundaries of what is in scope for CS. Why neglecting self-care can sabotage the bottom line ++++ ATTENTION++++ Ready to stop figuring out CS leadership the hard way? Get the CS frameworks, leadership techniques and psychology hacks you need to be seen as a strategic leader - and get promoted fast with: THE CS LEADERSHIP ACADEMY Applications are currently open for CS leaders looking to level up - but our cohorts fill up fast!

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