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The Weight of Over-Carrying: Finding An Equitable Balance and Learning To Count On Others

Mindful Management · 2026-05-26 · 14 min

0:00--:--

Key moments - from our scoring

Substance score

20 / 100

Five dimensions, 20 points each

Insight Density6 / 20
Originality5 / 20
Guest Caliber3 / 20
Specificity & Evidence3 / 20
Conversational Craft3 / 20

Shenandoah Scheffalo explores burnout not as a workload problem but as a systemic issue of over-carrying - holding emotional weight, decision-making responsibility, and identity-tied expectations that were never clearly assigned. Drawing from her background in foster care and work with leaders across organizations, she identifies three types of over-carrying: emotional carrying (absorbing team tension and others' stress), decision carrying (filling gaps when expectations are vague), and identity carrying (tying self-worth to being the dependable fixer). The episode targets high-capacity leaders, team managers, and committed professionals who are praised for their reliability but lack reciprocal support. Scheffalo offers practical language shifts - such as "I want to support you and also build capacity" and "I can't do that without something else shifting" - designed to reset boundaries and redistribute responsibility. She argues that burnout in top performers signals a design problem in systems and organizations, not a people problem, and emphasizes that leadership means holding things well, not holding everything.

Key takeaways

  • →Burnout is often a systems design problem where capable people compensate for unclear expectations and distributed responsibility until they can't, not simply a workload problem.
  • →The three types of over-carrying - emotional, decision, and identity - follow survival skills from unpredictable environments into professional life and become exhausting without intervention.
  • →Leaders should use specific language like 'I want to support you, and I also want to make sure we're building capacity' to help others develop solutions rather than centralizing responsibility.
  • →Setting boundaries requires pausing for 24 hours before responding to emotional situations and explicitly naming when you're at capacity: 'I can't do that right now without something else shifting.'
  • →Organizations must design for clear expectations, visible emotional labor, and shared responsibility, because when the strongest people burn out, it indicates a structural problem rather than individual weakness.

In this episode

  1. 1Understanding Over-Carrying: Burnout Beyond Workload
  2. 2Three Types of Over-Carrying: Emotional, Decision, and Identity
  3. 3Personal Roots: Trauma and Survival Skills in Professional Life
  4. 4Practical Language Scripts for Setting Boundaries
  5. 5Systems Design and Shared Responsibility in Leadership

Topics in this episode

Change managementChefalo Consultingtrauma-informed leadershipemotional laborburnout mythsdecision-making under unclear expectationsidentity and responsibilitysystems designboundary-setting languagefoster care system experiences

Questions this episode answers

What are the three types of over-carrying that lead to burnout?

Emotional carrying (holding the team's emotional weight and tension), decision carrying (stepping into responsibility gaps when expectations are unclear), and identity carrying (tying self-worth to being the strong, dependable fixer). Each shows up differently but exhausts high-capacity people in ways that may go unrecognized.

How can leaders set boundaries when someone brings them a problem?

Use language like "I want to support you and also build capacity - what's the first thing you could do?" or "I can't do that right now without something else shifting. Let's prioritize." This acknowledges the need for help while building the other person's capacity to solve problems internally.

Why does burnout in the most capable people signal a system design problem rather than a people problem?

Systems either distribute weight or concentrate it; if the strongest people are burnt out, it means expectations aren't clear, emotional labor is invisible, and responsibility isn't shared. The best people compensate until they can't, indicating the system itself needs redesign.

What skills from trauma survival mode become exhausting in professional leadership?

Learning to read the room, manage others' emotions, anticipate problems, and hold things together for everyone - skills that felt safer in unpredictable environments - become the source of exhaustion when applied to stable professional contexts where they're not necessary.

How should leaders respond when at capacity with too many competing demands?

Pause and ask for time to respond accurately, then shift the conversation to "What's actually on our plate and what can move?" This reframes from accepting everything to making conscious priority decisions together with the team.

What our scoring noted

Our reviewer’s read on each dimension, with quotes from the episode.

Insight Density

6 / 20

The episode introduces a loosely useful three-part taxonomy (emotional, decision, and identity carrying), but the surrounding content is largely personal reflection and well-worn burnout discourse. A B2B operator would find very few non-obvious claims per minute.

burnout is not just about doing too much. It's about holding too much
when expectations are vague, let's do more. When leadership is inconsistent, when priorities are shifting constantly, and then what happens? Well, the most capable people step up

Originality

5 / 20

The 'over-carrying' framing is a mild repackaging of well-circulated ideas about emotional labour and burnout; the three-type taxonomy adds slight structure but draws on concepts that are standard in workplace wellness discourse without offering a contrarian or first-principles angle.

Mostly we're not burned out because we're weak or lazy, but often we're burned out because we've been carrying things that were never ours to carry in the first place
when your identity is built around carrying everything, we often stop asking for help

Guest Caliber

3 / 20

This is a solo episode; there is no guest. The host is a small consulting firm owner who draws primarily on personal biography (foster care background) rather than demonstrated practitioner expertise at organisational scale.

Not only because I grew up in the foster care system
In my work with leaders, with organizations, with systems across the country

Specificity & Evidence

3 / 20

No named companies, no cited research, no metrics, no dollar figures, and no timelines appear anywhere in the episode. All evidence is personal anecdote (daughter's thesis, husband's dinner decisions), making the content impossible to verify or benchmark.

my husband, who does lots of the cooking in our house, will say, what do you want for dinner?
talking with my daughter, who was in the midst of writing a thesis and working on finals

Conversational Craft

3 / 20

A solo monologue with no interviewee means there are no questions, no follow-ups, and no opportunity for productive pushback; the structure rambles without sharp transitions and the episode ends with a promotional call-to-action.

So I'm thinking about all of this, and I thought, well, let me just jump on and let's talk about it here
I wanted to leave you with this

Conversation analysis

Computed from the transcript - who did the talking, and the words that came up most.

Share of words spoken

  • Speaker B94%
  • Shenandoah Scheffalohost6%

Most-used words

holding11burnout8learn6help6carrying5frankly5important5stop5management4consulting4first4together4sometimes4responsibility4leadership4mindful3

Episode notes

We close out this season of Mindful Management with a personal solo episode from Shenandoah on burnout, over-carrying, and the invisible weight so many leaders carry every day. In this conversation, Shen reframes burnout as more than exhaustion, introducing three forms of “over-carrying”: emotional carrying, decision carrying, and identity carrying. Through both personal experience and her work with leaders across the country, she explores how absorbing others’ emotions, carrying constant responsibility, and tying our worth to being “the dependable one” quietly takes its toll over time. Shen also shares practical language shifts and boundary-setting tools to help listeners redistribute responsibility and build healthier systems and relationships. A powerful series finale, this episode is a reminder that leadership is not about carrying everything - it’s about knowing what was never yours to hold in the first place. Click here to learn more about Chefalo Consulting's mission and offerings

Full transcript

14 min

Transcribed and scored by The B2B Podcast Index.

Welcome to Mindful Management, a podcast by Chefalo Consulting, where we share the knowledge, stories and resources you need to create a trauma informed culture that supports wellness, growth and resilience. I'm your host, Shenandoah Scheffalo. Welcome everyone. So glad to be here with you today.

You know, for the last couple of weeks, maybe 10 or 12 days, or could be even longer, I've really been struggling to kind of sit down and get the task in front of me out. I also have been watching a lot of really great documentaries and it got my brain thinking, why am I so burnt out? And then that got me thinking about all the things and the myths around burnout. Mostly we're not burned out because we're weak or lazy, but often we're burned out because we've been carrying things that were never ours to carry in the first place.

And that is what I really want to sit with for a second with you. Because if you're the person who always shows up, the one people rely on, call when there's a crisis, you're the one who holds it together. When everything else feels like it's falling apart, then there's a good chance you're not just tired, it's that you're over carrying. If you're the calm one in every room, if you're the one who's expected to be regulated, then you might be the one who's most overwhelmed.

If you're the reliable one, that does not mean you're supported. And today that's what I want to talk about. Not burnout as we usually talk about it. Not take a day off burnout.

Not drink more water and go for a walk burnout. I want to talk about the kind of burnout that comes from holding too much for too long in systems that frankly were never designed to support us. We've been taught to think about burnout as a workload problem. We have too many emails, too many meetings, too many responsibilities.

And yes, sometimes that's true. Yes, and. But I'm just going to tell you right now, I don't have any of those things and I'm still feeling exhausted. In my work with leaders, with organizations, with systems across the country, what I see over and over and over is this burnout is not just about doing too much.

It's about holding too much. Holding tension, holding emotion, holding responsibility that was never clearly defined. Holding other people's stress, fear, grief and urgency and not even making space for our own. And frankly, we're also doing it quietly.

I see this especially in the people who are the most committed, the most capable, the ones who really care the most, they're not disengaged. They're just overextended in ways that no one is naming. And I'll say something that might feel uncomfortable but is super important to me. Sometimes what we're calling burnout is actually misplaced responsibility.

And so for me, this is not just theoretical, this is personal, right? Not only because I grew up in the foster care system. And when you grow up in environments where things are unpredictable, where safety is inconsistent, where you have to read the room constantly to just know what's coming next, you learn something really quickly. You learn how to carry things that aren't yours.

You learn how to manage other people's emotions. You learn how to anticipate problems before they happen. You learn how to be the one who holds it together for everyone else because it not only feels safer, it actually makes you safer. And this is what's important.

This is the realization I've had over the last couple of weeks. Those skills don't disappear. They follow you into relationships, into work, into leadership. And suddenly what made you successful in survival mode becomes the thing that's exhausting you in your professional life.

And so as I was thinking about this, what really happened is that I thought there's kind of three types of over carrying. And that's what I thought we could break down. Because I think this when we can recognize this in ourselves. And by the way, I see all of these in myself all the time.

The first one is emotional caring. That's when you're holding the emotional weight of the team, of the group, the organization, the system. You're the one people come to, you're the one who listens. You're the one who absorbs the tension and tries to smooth it out.

And on the surface it can look like strength, but underneath it's heavy because you're not just doing your job, you're also managing everyone else's experience. And here's the question that I've been asking myself a lot lately. If everyone comes to you because you're safe, who do you go to? What does that look like for you?

Then there's this other type of caring. It's decision caring. And this shows up oftentimes when there's something that's unclear. We don't have clarity in a situation.

So when expectations are vague, let's do more. When leadership is inconsistent, when priorities are shifting constantly, and then what happens? Well, the most capable people step up and say, how can I Help fill the gaps. We make the decisions, we hold the responsibility.

And not because we're asked to, but because someone has to. And over time, that becomes exhausting. I often say, you know, my husband, who does lots of the cooking in our house, will say, what do you want for dinner? And sometimes I just look at him and say, I don't care as long as you make the decision.

I started realizing that that was showing up for me more and more. I just didn't want to make one more decision because my brain just feels completely taxed. And the third one, and perhaps maybe the deepest one, is identity carrying. This is when your identity becomes tied to being the strong one, the dependable one, the fixer, the one who has all the answers or who can handle anything.

And it gets reinforced because people praise you for it. They rely on you for it. They expect it from you. But what they don't see is the cost.

Because when your identity is built around carrying everything, we often stop asking for help. We stop setting limits, and we stop noticing when it's too much, because it can never be too, too much. We can't allow it to be too much. And it takes its toll on us.

So I'm thinking about all of this, and I thought, well, let me just jump on and let's talk about it here. But what do we do about it? And I think most of you who know me or who have known me for a long time know, okay, we can name it, we can identify it, but what are we going to do about it? So I put together these kind of short little scripts that I've been thinking about, and frankly, they've just been written on little pieces of paper around my house because we know that awareness is important, but language is what changes behavior.

So I wanted to come up with these things that I could begin saying to myself to help pull me out of this and to stop some of these patterns that I found myself in. So when someone brings you everything, one of the things I've been thinking about in my language is I want to support you, and I also want to make sure we're building capacity. What's the first thing you could do? You know, it's this idea, because as a consultant, clients come to me, and yes, I want to help them solve their problems.

That's the whole value in an outside consultant. But also, if I can't help them sustain it internally, it's going to fail. So, yes, I want to help you with that. But what's your commitment in this work as well?

When I'M at capacity. I'm thinking about, great. I can't do that right now without something else shifting. So let's prioritize what's most important, right?

Like, I just can't do one more thing. So what is our game plan? What can we do right now? And this came up for me and just talking with my daughter, who was in the midst of writing a thesis and working on finals and was like, okay, let's talk about what's first.

What can we do right now? What's the most important thing to take off the plate? And then when I'm holding too much emotionally, right, I'm noticing I'm holding a lot, I need to pause. Can I have 24 hours?

Can I have five minutes so I can really respond accurately to this? And then when I need to reset team dynamics, I've realized I've been stepping in too quickly. I want to shift how we solve problems together, right? I'm thinking about these little things.

I hear that. Let's look at what's actually on our plate and decide what can move. Because I think this isn't just about individual issues. It's not just about leadership issues.

What we know is that because systems either distribute weight or they concentrate it. And if the strongest people are burnt out, it's not a people problem. It's a design problem. And as leaders, we're responsible for creating environments where expectations are clear, emotional labor is not invisible, and boundaries are respected while responsibility is shared.

And that's whether you work at a team, whether you're a parent in your own family, like, whatever's happening. Because if we don't design for that, then the best people compensate for it until, frankly, they can't. I've been reading a lot of articles about how people are just cutting off family, even. And you know something?

That. That always resonates with me because, of course, of the way that I grew up. And I just think, well, what happens if we set expectations, if boundaries were respected? Like, where are the conversations about this and all the.

The, you know, crannies of our lives and all the dark closets that we have? So as I'm just thinking about all of this, I wanted to leave you with this. You do not have to carry everything to be valuable. You don't have to be the strong one all the time to be respected.

And you don't have to prove your worth by how much you can hold. Leadership is not about holding it all. It's about holding it well. And frankly, sometimes the most powerful thing we can do is putting something down, and that might mean canceling that meeting that's been on your schedule for a while.

I hope this resonated with you. Please don't forget to stop by shuffloconsulting.com for free resources. We've uploaded new free webinars.

Come check it out. Come be a part of our community. Thanks everyone. Mindful Management Creating a Trauma Informed Work Environment is brought to you by Shuffalo Consulting.

To learn more about Shuffalo Consulting and our Trauma informed change management and professional development Solutions, please visit ShaloconSulting.com that's Chefalo C-H E F A L O Consulting.com make sure you don't miss these Transformers conversations by subscribing to Mindful Management wherever you get your podcast. Thanks for listening.

And remember, change happens one step at a time.

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