← The Index

Topic

ServiceNow

A guide to the best B2B podcast coverage of ServiceNow - the shows and 26 episodes that go deepest, ranked by substance, not downloads.

ServiceNow emerges as a critical platform for enterprise AI deployment, with discussions ranging from Pat Casey's work on AI agents that operate within human-defined rules to the practical challenges of achieving ROI through experience-driven implementations. The episodes explore how ServiceNow fits into broader shifts - from infrastructure costs and vendor integration demands to work intelligence solutions designed specifically for CHROs navigating the AI era.

Best shows on ServiceNow

Best episodes on ServiceNow

  1. From Tickets to Autonomy: Reinventing IT with AI Agents | The Pair Program Ep87

    The Pair Program · 2026-01-27

    85 / 100

    …That becomes a ticket and servicenow or another ticking system and then that gets assigned to somebody.…

  2. Enterprise Buyers Now Demand a Vendor Asset Integration Guarantee

    B2B SaaS Talks with Fexingo · 2026-06-30

    83 / 100

    …Essentially, the buyer demands that the vendor's software will integrate with the buyer's existing asset management systems - like SAP or ServiceNow - within a defined period, say 90 days.…

  3. #141 AI Pat Works Here Now: Why Agents Must Follow Human Rules with Pat Casey // CTO @ ServiceNow

    alphalist.CTO Podcast · 2026-07-02

    82 / 100

    …It you got a role? And from me that super important and uh...I guess that roll also changed like ten to fifteen times dramatically throughout your time at ServiceNow?…

  4. Value Investing with Options: Selling Puts to Buy Wonderful Businesses at Better Prices | S08 E18

    The Acquirers Podcast · 2026-05-27

    82 / 100

    …Like ServiceNow for instance was one, uh, that has done pretty well lately.…

  5. From GE Audit to AI

    Speaking of Risk and Audit · 2026-07-15

    79 / 100
  6. $465M Exit and how to get to the top 5% in US Buyouts

    The Private Equity Podcast, by Raw Selection · 2026-06-16

    78 / 100

    …And so through acquisition and organic growth, we added additional work streams to it like cloud and ServiceNow and other kind of key software packages that the hospitals were using.…

  7. From Audit to the CISO Seat

    Simplifying Cyber · 2026-03-24

    77 / 100

    …And so you know did kind of a career pivot uh for me, probably spent the next seven to nine years in more traditional IT roles, deploying things like ServiceNow and you know, ITIL capabilities across the organization, um, doing a stint through infrastructure, and then uh switched into a couple more business uh facing IT roles where I was an IT business partner, you know,…

  8. Why AI Model Costs Are Crashing Faster Than Expected

    ChatGPT and Beyond with Fexingo · 2026-06-29

    76 / 100

    …ServiceNow up nearly six percent.…

  9. How AI Model Costs Are Crushing Hardware Spending

    ChatGPT and Beyond with Fexingo · 2026-06-30

    74 / 100

    …But the software and platform companies - Snowflake, ServiceNow, Adobe - they're all up solidly.…

  10. Why AI Companies Are Buying Presentation Software

    ChatGPT and Beyond with Fexingo · 2026-08-08

    74 / 100

    …This week, ServiceNow is up about nine percent, Palantir's up almost thirty-seven percent over five days.…

  11. Neoclouds Are the New AI Infrastructure Battlefield

    ChatGPT and Beyond with Fexingo · 2026-07-01

    72 / 100

    …ServiceNow up 18 percent.…

  12. My Career in Data Season 4 Episode 09: Joe Devon, Chair of the GAAD Foundation and Co-founder of Global Accessibility Awareness Day

    DATAVERSITY Talks · 2026-06-04

    72 / 100

    …And so I created a benchmark under the auspices of the foundation in partnership with ServiceNow.…

  13. Inside AT&T's culture playbook with Keith Jackson

    Love Your People Podcast · 2026-06-10

    69 / 100

    …So one of the tools that we use, um, a lot of this a technology tool at ServiceNow.…

  14. Work Intelligence Playbook for CHROs in the AI Era

    Digital HR Leaders with David Green · 2026-06-09

    67 / 100

    …Um, in a few cases, for example, at GSK you have an amazing people analytics team at ServiceNow, at a few other organizations you have amazing people analytics teams.…

  15. AI Adoption in Customer Success: What ServiceNow Is Actually Doing with Neil Sparkes

    The Customer Success Pro Podcast · 2026-07-29

    67 / 100

    …Today I'm joined by Neil Sparks, the VP of Customer Success at ServiceNow.…

  16. Workforce management takes flight

    Capital H Podcast · 2026-06-16

    65 / 100

    …When we were able to layer the servicenow on top of it and bring in that mobile view to employees, we solved employees abilities to manage their schedules outside of the operation.…

  17. Mark Abramowitz, CMO at Dataiku: Global perspectives, people-first leadership, and AI

    How to Grow a CMO · 2026-06-24

    61 / 100

    …What Mark learned from his experiences joining the rocket ships of, uh, Salesforce and ServiceNow as they doubled in size every four years.…

  18. Revolutionizing Talent Acquisition with Seamless Workflows and User Experience

    Beyond the Screen · 2024-05-07

    53 / 100

    …More servicenow for HR, if you will.…

  19. Getting to ROI with Experiences - with Jennifer Gardner, Creative Director of Event Experiences, ServiceNow

    Real Creative Leadership · 2026-06-26

    53 / 100

    …In today's episode, we're joined by Jennifer Gardner, the creative director of event experiences at ServiceNow.…

  20. Evo Cyber Security #62 - Is AI A Threat To Cyber Jobs

    The Evolution Exchange Cyber Security Podcast · 2024-05-16

    53 / 100

    …the soar concept, how much you probably can rely on a workflow, uh, where it's orchestrated based on, you know, what, what, what detections come in, can you drive that workflow into something like ServiceNow to then either stop the impact of that particular, um, configuration or whatever the case may be.…

  21. Erik Evans: Creativity is an Act of Rebellion

    Brand Design Masters · 2026-06-23

    52 / 100

    …I started working for ServiceNow as an in-house art director, and then that from there really skyrocketed.…

  22. Shoutouts & Callouts: best utilized alternative financing methods

    SaaS Builder Podcast · 2025-04-04

    48 / 100

    …ServiceNow did this really well.…

  23. 09x09: AI Gets Personal with Agents Acting on Our Behalf

    Utilizing Tech · 2025-11-24

    41 / 100

    …um, as I talked about at AI Field Day, the uh, Futurum m Group released a report on um, enterprise agentic AI platforms where they highlighted some big companies, you know, Salesforce, Microsoft ServiceNow, IBM, those kind of companies.…

  24. #HRTechChat: Aman Kaur-Shaik on Why AI Adoption in HR Starts with Knowledge, Data, and Culture

    3Sixty Insights HRTechChat · 2026-03-04

  25. Why AI Software Stocks Are Outpacing Chipmakers

    ChatGPT and Beyond with Fexingo · 2026-07-28

  26. How AI Will Transform These Stocks in 2026

    Opto Sessions · 2025-12-24

    …So I think you're going to see that now value flow through at the software layer and you know, whether that flows into Salesforce and ServiceNow and Workday or Box or goes to startups that are brand new like a cursor or something like that, you're going to see I think value creation happen really kind of across the ecosystem.…