141 - The 50/50 Career Rule: How to Grow Without Burning Out with Stephanie Robinson

Women in Customer Success Podcast · 2025-07-23 · 41 min

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Topics in this episode

Customer success career growth women in customer success CS tips

Episode notes

Text us your questions and thoughts! Leadership doesn't require a title but emerges when you inspire others, lead by example, and deliver value. We’re excited to welcome Stephanie Robinson, Global Account Management Leader at Maze, to the show. In this inspiring conversation, she shares insights from her career journey from Toronto to Amsterdam, highlighting how remote work, cultural awareness, and mentorship shaped her success. Her fascinating journey from a small Toronto startup to managing global enterprise accounts across Europe showcases a powerful career strategy: the 50/50 rule. Every career move should offer 50% mastery (what you already excel at) and 50% challenge (what stretches you to grow). This balanced approach prevents both stagnation and burnout, while keeping you engaged and fostering professional development. Having worked remotely long before the pandemic at companies like InVision, Stephanie also shares crucial insights into creating effective personal systems.