104 - Crafting Your Career Path: How to Design Your Own Role - Nicky Feeney

Episode notes

Text us your questions and thoughts! Nicky Feeney, ClickUp's global success enablement manager, shares her journey from account management to crafting her unique role within the tech industry. She’s managed to get promoted to her new role in only three months. In this episode, you’ll hear how it happened. We focus on the importance of fine-tuning interactions with supervisors and clients, emphasising the significance of celebrating victories alongside addressing challenges. Here's what we cover in our interview: Creating your role in customer success Career lessons for CSMs The importance of nurturing soft skills as a CSM Creating a vision and executing goals The 4 pillars of customer success enablement Tune in for an inspiring conversation - one that will motivate you to craft the best customer success story. Follow Nicky Feeney ! __________________________________________________ About Women in Customer Success Podcast : Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other.

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