🎧 Episode 37: Inside the Virtual GM Role - Lessons from the Front Lines with Malissa Baum - Virtual GM

Topics in this episode

hospitality leadership virtual general manager virtual GM hospitality remote hotel management boutique hotel management

Episode notes

In this episode, Cody sits down with a very special guest - Malissa Baum , a seasoned Virtual GM who has been part of the team at Vibrant Management for over four years. Malissa currently oversees operations at two incredible properties: Adobe Desert Boutique Motel and Watchman Villas, giving her a unique perspective on what it really takes to run hospitality operations remotely in today’s world. This episode is a candid, behind-the-scenes look at the realities, rewards, and lessons of being a Virtual GM in modern hospitality. Segment 1: Why the Virtual GM Role Works Malissa shares her favorite part of being a Virtual GM and why this model is becoming more powerful in today’s hospitality landscape. From flexibility to scalability, she explains: What makes this role so unique - and so impactful Segment 2: Advice for Aspiring Virtual GMs Thinking about running your property virtually? Malissa breaks down: The mindset you need The systems that make it possible The habits that separate good from great What does it really take to succeed remotely in hospitality? Segment 3: The Hardest Part of the Job It’s not all smooth sailing.

Related episodes across the Index

Other episodes covering the same guests and topics, from across The B2B Podcast Index.

More from Virtual GM

All episodes →

Explore the best B2B Ops podcasts →