The Story of Software · 2025-07-03 · 25 min
Craig Hughes, CTO at Nas Neuron Health Services, speaks about the role and importance of emotional intelligence in tech leadership. The Guest: Craig Hughes is a software executive with over 20 years of experience in leading large scale digital transformations, mainly in the banking sector. He is now the CTO at Nas Neuron Health Services , UAE's largest group of health insurance third-party administrators. In this episode, Craig dives deep into the critical role of emotional intelligence in tech leadership, drawing on lessons from his global career and personal experiences, including pivotal moments of insight. From defining what emotional intelligence looks like in engineering teams to the pitfalls of promoting purely on technical merit, this conversation explores how empathy, self-awareness, and interpersonal skills shape effective leadership, team cohesion, and organisational health in today’s tech landscape.
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