
The Story of Software · 2025-11-27 · 36 min
Priya Mishra, Director of Technology at Carelon Global Solutions Ireland, shares a practitioner’s perspective on scaling innovation and preparing organisations for the future of work. The Guest: Priya Mishra is Director of Technology at Carelon Global Solutions Ireland , where she leads the design of transformative, cloud-native solutions that are reshaping healthcare systems. Honored with the Women in STEM - Technology award, she is passionate about people, culture, and reimagining how engineering teams work in the age of AI. With deep global experience in R&D, product development, and team leadership, Priya brings a practitioner’s perspective on scaling innovation and preparing organisations for the future of work. Together, we unpack the move from rigid hierarchies to fluid, networked teams, the rise of “super generalists,” and why empowered experimentation, psychological safety, and observability matter more than ever. Priya shares her perspective on cognitive overload, the redefinition of software roles, and the real blockers to AI-enabled transformation - especially leadership reluctance and fear of failure.