Episode 83 - Taking CX to the next level with Alistair Tudor From Stephens' Scown Solicitors

Episode notes

In this episode Richard and Rhian warble with Alistair Tudor from Stephens' Scown, a regional law firm with offices across the south-west of England. Alistair shares how as Head of Transformation and Client Delivery, he has worked with the team at Stephens' Scown to deliver world-class client experiences. He reveals the stages of transformation and tips on how to delight clients and customers, The CX Podcast R&R is

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