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Index/Ops/SaaSMe Unfiltered: The SaaS Management Podcast
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Third Time's the Charm: How MGM Finally Cracked SaaS with FinOps

SaaSMe Unfiltered: The SaaS Management Podcast · 2025-08-05 · 22 min

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Episode notes

After several attempts to launch a successful SaaS Management program, TJ Johnson recognized that the FinOps approach needed to shift. As Lead Architect for Platform Economics at MGM Resorts International, he shares how starting with visibility - before diving into optimization - helped his team finally gain traction. In this episode, you’ll learn the mindset change that made the difference, how to pick the right starting point, and what it really takes to make FinOps work for SaaS. Chapters 00:00 Introduction to FinOps and SaaS Challenges 01:51 Building a Software Management Program at MGM 05:46 Tactics, Data, and Prioritization 09:00 Implementing a New Software Intake Processes 11:48 Standardizing Data with FinOps FOCUS 14:39 Understanding the Differences Between Cloud and SaaS 17:54 Evolving FinOps Practices for SaaS 19:10 Making the Most of the FinOps Community 21:09 Closing Thoughts

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