SaaSMe Unfiltered: The SaaS Management Podcast · 2025-09-23 · 29 min
SaaS sprawl doesn’t fix itself - smart operations do. Vlad Tsapko, VP of Business Operations at Insurity, breaks down how his team built a functional, data-driven SaaS Management program that reduces waste and supports business growth. In this episode, you’ll hear why SaaS Ops is essential for managing big software spend, how data integrity supports smarter decisions, and why continuous improvement keeps the program effective over time. Chapters 00:00 Introduction to SaaS Operations 03:19 Defining SaaS Ops and Its Importance 05:35 Building a SaaS Management Program 07:31 Cost Savings and Budgeting Strategies 10:25 Establishing a SaaS System of Record 12:53 Data Integrity and Business Buy-In 15:40 Optimizing Renewals and Negotiations 17:17 Process for Renewal Preparation 19:11 Driving Value at Renewal 23:40 Vlad's Dream SaaS Ops Playbook 25:44 Lessons for the Future
Short Break, Big News: What’s Next for SaaSMe Unfiltered20 / 100
How Imagine Learning Operationalized SaaS Change Management
Inside Hyatt’s Plan for Continuous Software Audit Control
Third Time's the Charm: How MGM Finally Cracked SaaS with FinOps
Standing Up SaaS Management: A People, Process & Tech Blueprint