The B2B Podcast Index
Index
All categories
MarketingSalesSaaSFinanceHROpsLeadershipCustomer SuccessAI & DataProductStartups & FoundersRevOpsEngineering & DevTools
MethodologySubmit
Best of:MarketingSalesSaaSFinanceHROpsLeadershipCustomer SuccessAI & DataProductStartups & FoundersRevOpsEngineering & DevTools
An independent project byFame
SearchBest episodesGuestsInsightsMethodologySubmit a podcast
Index/Ops/SaaSMe Unfiltered: The SaaS Management Podcast
SaaSMe Unfiltered: The SaaS Management Podcast artwork

How Imagine Learning Operationalized SaaS Change Management

SaaSMe Unfiltered: The SaaS Management Podcast · 2025-09-09 · 20 min

0:00--:--

Episode notes

How do you bring order to SaaS sprawl without killing innovation? Aaron Bass, IT Operations Analyst at Imagine Learning, shares how the Business Transformation team became “ruckus makers for good,” driving structure, clarity, and true change management in a fast-growing, post-M&A environment. In this episode, you’ll learn how to build a steering committee that actually works, why visibility and ownership matter more than control, and what it takes to make decentralized SaaS Management sustainable. Chapters 00:00 Decentralized SaaS Ownership: A Double-Edged Sword 01:12 The Role of Business Transformation in SaaS Management 04:20 Ruckus Makers for Good: The Philosophy Behind Change 07:20 Integrating Organizational Change Management with SaaS 09:41 Establishing a Steering Committee for SaaS Oversight 12:28 Initial Focus and Priorities of the Steering Committee 13:39 C-Suite Involvement in SaaS Decision-Making 14:45 Key Data Points Driving Steering Committee Actions 17:07 Game Changers in Decentralized SaaS Management 17:38 Building a System of Truth for Effective Change Management

More from SaaSMe Unfiltered: The SaaS Management Podcast

All episodes →
  • Short Break, Big News: What’s Next for SaaSMe Unfiltered20 / 100
  • SaaS Ops in Action: How Insurity Built a System That Works
  • Inside Hyatt’s Plan for Continuous Software Audit Control
  • Third Time's the Charm: How MGM Finally Cracked SaaS with FinOps
  • Standing Up SaaS Management: A People, Process & Tech Blueprint
Explore the best B2B Ops podcasts →
All SaaSMe Unfiltered: The SaaS Management Podcast episodes →