
SaaSMe Unfiltered: The SaaS Management Podcast · 2025-09-09 · 20 min
How do you bring order to SaaS sprawl without killing innovation? Aaron Bass, IT Operations Analyst at Imagine Learning, shares how the Business Transformation team became “ruckus makers for good,” driving structure, clarity, and true change management in a fast-growing, post-M&A environment. In this episode, you’ll learn how to build a steering committee that actually works, why visibility and ownership matter more than control, and what it takes to make decentralized SaaS Management sustainable. Chapters 00:00 Decentralized SaaS Ownership: A Double-Edged Sword 01:12 The Role of Business Transformation in SaaS Management 04:20 Ruckus Makers for Good: The Philosophy Behind Change 07:20 Integrating Organizational Change Management with SaaS 09:41 Establishing a Steering Committee for SaaS Oversight 12:28 Initial Focus and Priorities of the Steering Committee 13:39 C-Suite Involvement in SaaS Decision-Making 14:45 Key Data Points Driving Steering Committee Actions 17:07 Game Changers in Decentralized SaaS Management 17:38 Building a System of Truth for Effective Change Management