SaaSMe Unfiltered: The SaaS Management Podcast · 2025-07-22 · 19 min
500+ applications. Stitched-together spreadsheets. No clear owners. That’s what Ksenia Kouchnirenko inherited when she joined Verkada as VP of Enterprise Operations & Technology. In this episode, she shares how she stood up a SaaS Management program from scratch to bring visibility, accountability, and strategy to software decisions. You’ll learn what it takes to start your own program, align stakeholders across IT and Procurement, and avoid early-phase pitfalls. Chapters 00:00 Introduction to SaaS Management 01:30 Identifying Gaps in SaaS Management 03:34 The Role of Procurement in SaaS Management 05:49 Defining the Value of SaaS Management 08:21 Importance of Visibility in SaaS Management 09:38 People, Process, and Technology Framework 11:34 The Role of Automation in SaaS Management 13:45 Lessons Learned from Previous SaaS Management Experiences 16:16 Advice for IT Leaders on SaaS Management
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