SaaSMe Unfiltered: The SaaS Management Podcast · 2025-08-19 · 20 min
When an audit flagged opportunities in Hyatt’s software management program, Jennifer Clark used that as a launchpad to rethink SaaS governance from the ground up. Jennifer, Global IT Asset Manager at Hyatt Corporation, shares how consolidating data, understanding ownership, and embedding compliance into daily workflows turned audit preparedness into an always-on discipline. In this episode, you’ll learn how to streamline your audit processes, build collaboration between security and asset management, and make governance a shared responsibility across the organization. Chapters 00:00 The Catalyst for Change: Audit Findings 03:07 Building a Proactive SaaS Management Mindset 06:16 Navigating the Audit Landscape: On-Prem vs. SaaS 08:59 Establishing a Comprehensive Application Inventory 11:52 Collaboration and Governance in SaaS Management 14:42 Key Performance Indicators for SaaS Management 17:15 Strategic Steps for Effective SaaS Management
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