
More With Less Podcast with Venkata and Jaideep · 2022-09-07 · 39 min
Key moments - from our scoring
Substance score
52 / 100
Five dimensions, 20 points each
Andrew Winston brings two decades of sustainability strategy experience to this conversation, having launched his career with Green to Gold and most recently co-authoring Net Positive with Paul Polman, former CEO of Unilever. The episode centers on redefining business success through the lens of stakeholder value creation rather than pure shareholder extraction. Winston examines Unilever's transformation under Polman - including the dramatic 2017 Kraft Heinz hostile takeover attempt and how unusual allies like Greenpeace and labor unions defended the company's sustainability model. He also addresses the Danone CEO ousting, arguing it's less about sustainability failure and more about integrated business performance. Winston's core critique targets ROI measurement frameworks that fail to capture resilience, employee loyalty, customer retention, and license to operate - invisible returns that sustainability investments actually deliver. He contends that the real barrier isn't whether sustainability pays (it does), but whether companies can shift from quarterly metrics to longer-term stakeholder capitalism, and whether wealthy economies will voluntarily consume less to allow emerging markets growth within planetary boundaries.
Net Positive means solving the world's problems while creating value and profit by improving the well-being of all stakeholders - employees, customers, suppliers, and communities - across every product, factory, and country of operation, with the core question being: is the world better off because your business is in it?
Unilever fought off the 2017 bid through public and private pressure including support from Greenpeace and labor unions who trusted Paul Polman's leadership, combined with political calls from global figures. The private equity firm undervalued the sustainability-created value embedded in Unilever's business model and brand reputation.
Current ROI frameworks are broken because they precisely measure investment but poorly measure returns, capturing only direct cost savings while ignoring resilience, price stability, employee retention, customer loyalty, and license to operate - all real business value that sustainability and efficiency projects deliver.
Growth is necessary for emerging economies to lift people from poverty, but the wealthy billion must consume less to stay within planetary boundaries; companies should grow 'good' products (purpose-driven, circular, renewable) while society has harder conversations about sufficiency at the top tier.
Winston resists attributing the CEO ouster purely to sustainability backlash, suggesting instead that core financial metrics may have underperformed, indicating that integrated sustainability requires excellence across all business dimensions, not just environmental goals.
Our reviewer’s read on each dimension, with quotes from the episode.
The episode contains pockets of genuine insight - particularly the argument that ROI is broken because investment is measured precisely while returns are vague, and the palm oil coordination problem - but large stretches are high-level sustainability advocacy and thesis restatement that anyone familiar with ESG discourse will have heard before.
return on investment or ROI is fundamentally broken as a tool... We measure the investment, the I part really specifically... We're not good at measuring the return at all
companies going to electric fleets for trucks. They've waited till, in some sense, till the upfront cost of buying that electric truck is the same or better than the diesel one, which is really silly
The dominant framing - stakeholder capitalism vs. short-term shareholder primacy - is well-worn territory, and the episode leans on references to other books (Built to Last, Jim Collins) and borrowed quotes (Gandhi). The 'elephants in the room' chapter, where Winston argues CEOs are not blind to the problems but are pretending, is a fresher rhetorical move, but it doesn't develop into a truly novel framework.
CEOs know what they are. They're pretending they don't know. Like they actually, they're not blind. They know what this thing is. They're just ignoring it
the rich must live simply so the poor can simply live
Winston is more than a pure thought-leader: he co-authored with a sitting-era Fortune-50 CEO, conducted original off-record research with 3G Capital, and has 20 years of direct company advisory work. However, he is fundamentally a writer and consultant rather than an operator who has personally built or run a business through these sustainability challenges at scale.
as part of the book research, I've talked off the record with 3G folks, and I basically asked them, like, the valuation you put on the company... did you really value the sustainability stuff? And in essence, the answer was no
I ended up going back to school. I had an mba, but I went and got a degree in environmental management. I worked with a co author at Yale and we wrote Green to Gold
There are genuine data points scattered through the episode - GlobeScan's 11-year consecutive ranking, the $150B Kraft Heinz bid resolved in nine days, Unilever's 3% share of global palm oil, the Lifebuoy reformulation killing 99.9% of germs in 10 vs. 30 seconds - but many broader claims about business trends and impact are asserted without sourcing or quantification and go unchallenged.
GlobeScan does this annual ranking, they've been ranked number one for 11 years
it was 150 billion, something like that... it all happened very quickly. It was like a nine day kind of battle
The hosts show genuine ambition with the Danone question - using a real counterexample to probe whether sustainability leadership survives governance pressure - and the growth/consumption contradiction question is substantive. However, when Winston hedges or deflects (notably on Danone: 'I don't know... I just have a hard time believing that'), the hosts consistently move on rather than follow up, and most questions are topic prompts rather than precision probes.
their CEO, Emmanuel Farber, was recently ousted by activist shareholders. What's your take on what happened there? Was that old school shareholder capitalism fighting back
Is there a contradiction in terms between growth and consumption and being environmentally conscious?
Computed from the transcript - who did the talking, and the words that came up most.
In this episode, Venkata and Jaideep ask some pertinent questions to Andrew about his latest book, Net Positive, that he co-authored with former Unilever CEO Paul Polman. Andrew explains the core thesis of his new book Net Positive and about Unilever's sustainability journey. He then gives his take on the Private equity ownership of Kraft Heinz and their attempted takeover of Unilever and how eventually that takeover failed. We then hear Andrew's take on Danone's CEO Emmanuel Faber getting ousted and on short-term vs long-term views at companies regarding investment and sustainability. The interview then goes towards the growth vs consumption dilemma, big companies' climate goals, and his views on greenwashing. The discussion then takes a turn towards why leadership, culture, and values matter in a company towards achieving Net Positive status. Building partnerships is identified as key to achieving climate goals. Guest BioAndrew Winston is a globally-recognized expert on megatrends and how to build companies that thrive by serving the world.
Transcribed and scored by The B2B Podcast Index.
Speaker A: Welcome to More with Less, the podcast that looks at how businesses balance financial growth with sustainability. I am Venkata Gandhi Kota.
Speaker B: And I'm Jaydeep Prabhu. Our uh, guest on this episode is Andrew Winston, one of the world's leading thinkers on sustainable business and author of the recent book with Paul Polman entitled Net Positive. Andrew, thank you for taking time to talk to us.
Speaker C: Oh, glad to be here. Thanks so much. Thanks so much for having me.
Speaker B: Perhaps we could start with your personal and career journey. How and why did you get into the sustainability space?
Speaker C: Goes way back. I was a young man now, it's been a while, but, uh, at one point was the young guy doing sustainable strategy stuff. I came out of school in college and worked at Boston Consulting Group. I did the typical thing you do when you leave a decent school and did, uh, consulting and then was working in the media business for a while, big media companies like Time Warner and Viacom. And it really came about during the dot com crash. I had left big companies to be in a small the dot com world. And I got there about three weeks before the 2000.com crash. We eventually ran out of money, went under and it allowed me to step back and what I really was doing. And so I've met a lot of people where I think there's big transitions. You're seeing it now with the grand, the big resignation or whatever people are calling it. When there's big transitions in the world, economic usually I think a lot of people step back and say, what do I really want to be doing before I go back into this? And I realized I thought business could be used for more than just helping my company sell more stuff or whatever I was doing at the time. And I cared about the environment in a kind of very practical way. And it wasn't so much the hunting and camping kind of thing. It was just that it seemed clear to me that the resource use couldn't continue just on a really practical level. And I started asking around like, how do you combine business and environment? And heard this word, sustainability. Read all these great books and it convinced me over the course of a month or two in 2000, 2001, that I needed to do something different. So I ended up going back to school. I had an mba, but I went and got a degree in environmental management. I worked with a co author at uh, Yale and we wrote Green to Gold. And that came out 15 years ago and it really launched my career. It sold a lot. It still sells. It was one of the first big books on that say, hey, business, this is good, this is easy. Not easy, but this is good for your company to take an environmental view of your business. And I kept working and writing and working with companies directly speaking around the world, writing books and articles. And that's been the last 15 years. And it built to what I hope is the biggest thing done so far, which is this new book with Paul Pullman, which I'm sure we will spend some time on.
Speaker A: Yeah, just taking up from what you just spoke about, Andrew, can you tell us a bit about Net Positive, your latest uh, book that you co authored with Paul Perlman? So how did you come to write the book with Paul? And then can you also please describe what is the thesis of the book?
Speaker C: I came to write it with him in part. He asked me that was the first step. But it's funny, I didn't say yes immediately partly because I knew Paul, I didn't know him. I had worked some for Unilever in the us but of course I'd written a lot about him and Unilever in my last book, the Big Pivot. And he's obviously one of the true leaders in sustainable thinking from within a company as a CEO, really I think the first large company, public large company CEO to take this on in a serious way. But I knew what it took to do a book. If you guys have written books, it's, it was a big commitment and I knew co authoring is actually really difficult, so I took a beat. But, uh, decided two years ago in the fall of 19 that I would do this. And then we started talking and then we started meeting, having our conversations. The pandemic started and that kind of changed everything really quickly. And it meant I was home or I wasn't traveling anymore and I could focus on the book. I think from the beginning it was not meant to be Paul's personal story. I think there's elements in the book of that. But he should, I think, go off and write his kind of autobiographical approach. He's an interesting life. It's meant more to be the story of how to build a company that, that serves the world, that creates value for all its stakeholders. And that's the fundamental idea. Being Net Positive to us means solving the world's problems. It means getting value, profiting, thriving as a business by solving the world's problems, not by creating them and by improving the well being of everyone that you touch, all your stakeholders, your employees, your customers and consumers, your suppliers, communities, and on and doing that for every product and service, every factory, every Building every country you're operating in so that you're a positive impact everywhere you are now this is the norm. North Star. It's not like any company could claim they're there. We're not claiming Unilever is not close. But Unilever and other leaders have pieces of the story that they're doing really well, that they're getting there. And the fundamental question the book asks really is, is the world better off because your business is in it? That's the kind of core philosophical question
Speaker B: what makes uh, Unilever so special and what's special about their sustainability journey in particular?
Speaker C: There's a lot of elements, right, And Paul came into a place, he was the first outside CEO. He came in 09 and the company already had a lot of purpose based products or just a lot of purpose around its existence. It had started with health and hygiene and soap products including Lifebuoy, which is one of their better known soaps and products. That was from the very beginning, the 1870s. But they were at the time when he came in, they were stagnant. They were not growing or even shrinking in parts of the world. They had lost their perch as like the largest consumer products company to Procter and Gamble. And they had done things that were sustainable. They had been a leader in things like starting the Marine Stewardship Council earlier in the uh, first decade of this century that took care of fishery stocks so they could have steady supply for some of their fish sticks. Logical things, but were new, were new for companies to really do in a big way. And then Paul came in and really made it the core of the business. The short version that I've written in the past is that the sustainable plan, what they called the Unilever Sustainable Living Plan, became the strategy of the company, not the side thing, which is what it is really still today for most businesses, right, it's this side thing. They do a sustainability report and they talk about what they're going to do for the world or some of the charity they've done often if they have a pretty narrow view of it and it's separate from the way the company sees itself as how it makes money. And I think Paul has tried to merge those two and they've been on this journey for the last 10. He's, he was there for over a decade and now the current CEO, Alan Jobe, they're merging those two in a very real way. That takes time and I think they, they see them as integrated and they've accomplished a lot. When you see their results are Real, they saved hundreds of millions of euros in cutting energy use. They've moved to renewables heavily. Their supply chain work has been a very difficult path, but they've had some huge successes. They've had failures. There's things they haven't done enough on that they're working on now, like plastics and packaging. But when you see really any announcement about any kind of partnership in that relates to anything consumer products would do, they're always the first ones to sign. They show up repeatedly. And when you see rankings, GlobeScan does this annual ranking, they've been ranked number one for 11 years. Rankings on even political advocacy by influence map, they're number one. Like they just keep popping to the top. It's just clear. It's clearly a commitment and execution you'd see with Apple and innovation. It's just been a dominant performance in this space. And clearly others are doing great work, but they put the whole package together, it seems, in the most consistent way.
Speaker A: That's great. Uh, points about Unileverse, what they have been doing. But the Unilever story almost ended in a tragedy, didn't it? Because Kraft Heinz almost managed to take it over. Can you give your take on what happened there?
Speaker C: Yeah. So I'll give you the. Quickly, the take from me, from the outside. I wasn't, I didn't know Paul well and I was working with unilever in the U.S. it was scary. Just as a sustainability person, I was doing the thing I do now, writing books and out there in the world telling people, hey, this is good for business. And look at companies like Unilever. And along came a very traditional kind of model of consumer products that were really based. It was private equity owned Kraft Heinz at that point. They had some big famous brands, but they really were focused on cost cutting. And private equity is known for kind of squeezing value out, uh, maybe tearing things up. And that wasn't just opinion. There were Financial times articles saying 3G, the private equity firm, was known for cutting costs. That was their thing. And it would have been just the end of Unilever's sustainability journey. And as part of the book research, I've talked off the record with 3G folks, and I basically asked them, like, the valuation you put on the company, which they offered a premium to the market, which you do when you're trying to do a hostile takeover. I said, did you really value the sustainability stuff? And in essence, the answer was no. They were just valuing the brands and the value that Unilever created through sustainability. But they didn't Really, I think, get it and, or see it as core to the story. And even though some of the investors would have done better with an immediate premium and the executives would have made a fortune, they usually do in these things. Paul still, I think, felt very strongly this was not the right path for the company that he was in charge of and was supposed to shepherd. And the version that we opened the book with that story and people said it's really compelling, that just says there were two fundamentally different models of business here. This was really, in a way, the battle that we're still having in business. Is it the neoliberal shareholder first, above all, shareholder first in the quarter in the short term, or is it a company that tries to create value in the long run, still looking for profits, but those profits come by doing other things first, by satisfying customers, by innovating, by doing all those things we're supposed to do in business and not by purely trying to produce the profits you can report immediately. And that battle was very scary for those of us in sustainability to think we could lose this. Great example. And long story short, they did fight it off. It actually it all happened very quickly. It was like a nine day kind of battle. There's, I didn't know until talking to Paul what happens in these grand takeovers. There's a lot of public sentiment that comes into it. There's calls to prime ministers and there's. Because this would have been, I think, the largest takeover in history at the time. It was 150 billion, something like that, and would have created by far the biggest consumer products company. And there's calls between famous people and there's just this sentiment. And the part of the story that I think is really unique and really opens our book in a way because of it was the support that Unilever got from unusual circles like Greenpeace and those labor unions. They felt like this company, for all its flaws, was doing right by them or was sincere and they trusted Paul and other leaders and, and they really came out, uh, publicly and privately to say, let's not let this business model get sucked into another company. And so they fought it off. It was. The details of that are always hazy to me, like what happens in those boardrooms. But I think we tell the story in a way that gives you a sense of this was, I think this was Paul's biggest moment. I would kind of answer for him. I guess this is his biggest moment right as CEO. Um, this was the biggest threat to and biggest decision he had to face.
Speaker B: So, Andrew, thank you for that. Another example, Danone, recent celebrated example of a large global firm that took sustainability seriously. But their CEO, Emmanuel Farber, was recently ousted by activist shareholders. What's your take on what happened there? Was that old school shareholder capitalism fighting back or is there something else going on?
Speaker C: I don't know. I mean, look, companies, especially big multinationals, they're really complicated. They're operating in 180 countries. There's a lot of different stakeholders. I can't say I know well enough, honestly, it's easy to say. And I know the forces that are so skeptical of sustainability that those core kind of shareholder value adherence were like, look, see, it doesn't pay to be sustainable. I don't know. We know that. I don't think we know exactly what caused this. I think there's been previous cases. We mentioned in the book briefly a friend of ours who was CEO of nrg, a big energy company, David Crane, he was out front in the energy business saying, we got to get out of coal, we got to go to renewables. He was right. But his board wasn't ready. They blatantly pushed back hard. And it was about that issue like, you're not, we're not ready, we're not going this sustainability route. I don't think that's as clear with Danone. I think you could, you could say, oh, did he take his eye off the ball of some of the key metrics A CEO has to operate and succeed on many levels. I think if some of the core numbers weren't hitting what they wanted, then boards can sometimes say, you're not the right person right now. I don't know if that means really that the sustainability agenda will die out. If it does, then it probably wasn't integrated very well. And I suspect you're not going to see Danone slowing down very much on regenerative agriculture and renewables and cost cutting through efficiency. These are all just good business. But if we're going to take seriously that this is becoming mainstream, which I really think it really has this year in many ways, and more and more companies, this is just a huge part of what they talk about as a business, then some CEOs are going to succeed and some are not within the realm of this is business. And I think trying to chalk it up to any one thing is just really difficult. So I'm really hesitant to say, oh, because it was sustainability. I just have a hard time believing that.
Speaker A: Andrew, Companies are often focused on the short term. How can they take a longer term view? How should they think about how they invest and spend money.
Speaker C: Yeah, I think that's. There's two really important questions there. I'll say it's a long conversation about short versus long term. It's throughout this book. It was the first core hurdle discussed in my last book, the Big Pivot. And short termism is the problem really. And we can get into a debate about stakeholders versus shareholders, but really it's about short versus long because any company, if they take a longer term view is going to have to please stakeholders. You're going to have to think about attracting and retaining talent and innovation and living in a good way in the communities you operate in. So you're welcome there. All these kind of stakeholder related issues including shareholders. So I think it is the long versus short and we have a deep problem. Right. I mean this model of shareholder supremacy and really short term and very narrowly defined metrics for both companies and countries. For countries, it's GDP and the stock market. Those have become the metric for well being of the entity. And that's some of. That's been a very concerted effort by economists since the Chicago School and Milton Friedman. It's been 50 years of that's the goal. And I think it's obviously it's a lot easier to tell yourself there's one metric that you have to shoot for and that's much easier as a CEO than realizing how complicated it really is. So I've thought for a long time and it's one of my kind of pet peeves or things I love to get into. It's very wonky, which is about how we make investment decisions in business. And the idea of return on investment or whatever metric you use. In my previous books I've talked about, I think return on investment or ROI is fundamentally broken as a tool. It's overused and not really used. Well, because we measure the investment, the I part really specifically. There's this many millions that went into this project or to change the lighting in our factory for this operational change.
Speaker B: Change.
Speaker C: We're not good at measuring the return at all. We measure it in dollars. Again, how many did we sell? How much did we save directly? Where is the measurement of this provides some resilience to the business. If we went to renewables, this provides some stability of prices in that example, which has an actual kind of cost and benefit. Employee loyalty and retraction, customer loyalty, license to operate all these things that are not externalized value. This isn't value to the forests and to the polar bears. This is value to the business. That we just don't measure very well. So you see decisions that I think are just fundamentally wrong when you take into account all of the benefits or they're delayed too long. Like companies going to electric fleets for trucks. They've waited till, in some sense, till the upfront cost of buying that electric truck is the same or better than the diesel one, which is really silly because operating that vehicle is much lower cost. Right. It takes much less maintenance, it costs less to power it, it's more efficient, it has more technology in it for tracking. So it became, from a fuller ROI perspective, it was a good investment long before you decided to make it. So that's lost opportunity. So I think we, we don't look correctly at the return on investment in some areas. I think maybe R and D, that's your. In the innovation area, like you guys are so focused on. And rightly there's more understanding of that. There's more understanding of this long ability to create value from an innovation or things that are hard to measure from that innovation. But once we call something sustainability, it gets this extra burden of prove it this quarter or we're not going to do it because it must be anti business. It's just this assumption that it's anti business which we're breaking down. I think I've been trying to break this down for 20 years, but I think it's finally happening. There's a broader view of the benefit of all this.
Speaker B: One of the things that keeps coming back to me, is there a contradiction in terms between growth and consumption and being environmentally conscious? Can businesses that rely on consumption actually be genuinely environmentally conscious? Do we need to have businesses and business models that actually sell less and actually get people to consume less?
Speaker C: Yeah, look, it's the big question. It's the hardest question. It's the one that I think we address in the book as best we can. Paul still believes in growth. There's, as he always says, it's hard to be in a business that people enjoy working in if it's shrinking or declining. It's also hard to do more and more good in the world, which is part of the net positive mission, if you're not growing. But the question is always what kind of growth and where? And these are the more difficult questions. I think we want. If there are products that companies like a Patagonia that makes so many products with a full thought of the life cycle, Ikea, uh, a lot of Unilever products, you want those companies and those products to sell more, the ones that are on a path to being more and more sustainable that are getting closer to circular and their materials being made by renewable energy, etc. You want more of those. They want them to displace others and the products that are really tied in a very real way to their purpose and create value for the world through their existence, which is a lot of brands at uh, Unilever have focused on being purpose driven like Lifebuoy soap and the campaigns it does around the world on health and hygiene. It isn't philanthropy for that brand, it's how the brand speaks to the world. Right. We're helping kids learn to wash hands around the world, saving lives. You want that brand to grow, right? The bigger it is, the more events it does, right. The more it does to help kids and mothers, new mothers, learn to wash hands more and saves lives. So it's. You want growth of the good things. I think it gets harder. And frankly when you talk about Unilever cells like body spray, arguably nobody needs body spray and nobody needs lots of things we have in the world. So there's a mix of what's useful versus what's part of our fun. We don't need travel, but people want it. There's lots of things we don't need. So I think there's growth of the individual products and companies that are doing the right things. But there is still this macro issue of the thresholds of the world and that's a huge component of our book which is the outside in view says there's only so much stuff, there's only so much clean air and water, there's only so much stable climate. And we do have to operate within that at the full level. Right. So all now 8 billion, what will be 9 or 10 billion of us have to figure out a way to operate within that structure. So we do need new models and we knew we need more circular and regenerative models that repair and those are new businesses, new exciting businesses, new ways to do business for the current players. And that these are multi trillion dollar opportunities coming over the next generation. And yes, I think we need to use less of the things that are creating footprint needlessly or and I think there's just a macro question and part of the answer we touch on briefly in the book and is how I try to square this circle is I think we do need growth. There's going to be a couple billion more people that need to come out of poverty. They need more material well being. We can leapfrog technologies and they can use renewables, et cetera. But there's still more stuff. And so I think it's a question if you want to have the really hard conversation, it's really with the billion of us that are at really the top tier of well above sufficiency, have enough in life up to the very, very wealthy. I think there's a hard conversation coming with that billion about what do we really need, because we need the world to grow for the bottom few billion, but we still need to live within the means. So there's a line we have in there from Gandhi which is that the rich must live simply so the poor can simply live. That's much easier said than done. But that's really the macro strategy that I think we're going to have to pursue. Very difficult for companies to talk about that just go to Wall street and say we want to shrink our sales to the rich people and increase it. We want to do more frugal innovation, we want to do more reverse innovation, all of that. It's hard, right? It's a hard conversation. So maybe it's one that society has more than a particular company.
Speaker B: In an MIT Sloan article you wrote about this disconnect between big company climate goals and what they or their trade associations do in terms of lobbying. So in your view, how seriously are large listed companies taking sustainability? Or is there just a whole lot of greenwashing going on?
Speaker C: Yeah, I think part of my answer to this is always that companies are really large, really complex and they're not monolithic. They're not one thing. For years I'll get questions, especially from younger people speaking at a school or something, at college, um, should I go to Walmart? Aren't they bad because of they don't pay enough wages, there's no company that's perfect and there's ones with obviously serious problems that need to be boycotted and need to be pressured or should go out of existence. I mean, I kind of felt say when VW was in full fraud mode, right? Uh, convincing people their cars were cleaner than they were. That's almost like a life threatening kind of mistake if you want to put it that at a company that maybe a company like that needs to go under or some of the really more, maybe more to the point, like the big bank stuff on the mortgage products in the 2008 time frame, maybe some of those companies needed to go under and some did. A couple did. So I think there's a few cases where it's just clearly it is. Greenwashing is an understatement for pretending your products you know, really lying about it. I don't think there's as much greenwashing as people mostly mean it. I think what happens a lot is companies talk about stuff they're doing and it's real, but it's just maybe not that significant. Right. It's not really the biggest part of their footprint. My classic example is banks. For years talking about we're doing two sided copying in the bank and it's or even our buildings are this much more efficient. Great. But for the big banks, your footprint is where your money goes. Right. It's are you financing coal anymore? And so you're seeing in the last couple years, especially at the global climate meetings, the banks coming in with statements about their portfolios and coal and they're not enough yet, but they're. We're starting to get into the right conversations. But your question about the political disconnect is very real. It's really problematic. It's big in the US and it came up really over this bill that's still being debated I think is going to pass in the coming weeks to a uh, spending bill. But that, and the question is not the spending. Nobody truly debates some of the things to spend in there. It will have the most spending on climate I think of any bill in the world. It's about how to pay for it and they pay for it so it doesn't add to the debt and deficit by rolling back tax cuts for companies in the very wealthy. And so you have companies that are really out front on climate and have huge aggressive carbon goals but have been silent on this bill, or at least the paying for it part of the bill and have let organizations like the U.S. chamber of Commerce fight against the bill. And that disconnect I think is just truly unacceptable at this point because if we need to make some big infrastructure investments so that the clean economy can come faster, who's going to pay for that? Right. It's going to be public private, but that includes public, that includes funding it through taxes. This is like really basic stuff, but part of this neoliberal model is we should not only maximize profits by selling things at the highest margin we can, we should squeeze government taxation down to nearly nothing so we deliver the most to shareholders. But what does that do in the long run? And you're seeing it in a country like the US where infrastructure is not in good shape, where we don't actually support the longer run interest of businesses by having really first class roads, bridges, grids, Internet, renewables, like all of it. So that disconnect is a huge problem and I think transparency is part of the solution. And those disconnects are being called out increasingly by NGOs and by employees. I think that's where you're going to see increasing pressure is from employees.
Speaker B: So it sounds like things like leadership matter. Would you say that that's crucial here, the role of leadership in all this at different levels?
Speaker C: From what's your take on um, look, this new book, Net Positive, it's written with a uh, former CEO. So leadership is really at the core of the discussion. And I used to, I used to answer when people would say to me, even years ago, why is Unilever doing so much better at this? And I just said what's leadership? Because everyone wants to replicate what a company does. And my fear in all this has always been what if you just need someone like Paul? Right. You have to have the right kind of leader. And I think there's truth to that. But what I think we've shown in this book is like the pathway to building those kind of leaders, to building the organization that uh, is, that is welcoming of those kind of leaders and helps enable them and starts to build a purpose driven organization. So it's built increasingly into the culture and just the operations of the business. So you don't need a single leader. Right? That's going back to Jim Collins. Right? That's building. Watch not being a time teller, building the thing that lasts. And so we focus in the book early, really early on leadership and really the first step we have towards building this kind of business is starting with yourself. We have a chapter called how much do you care? And it's just about do you care and do you have the kind of the purpose and duty and empathy about the world's issues? Do you want to help solve them? And fundamentally at core, do you have the courage to do something about this and fight those pressures like the short term pressure from investors and fight against the kind of urge to be in battle with government or NGOs and actually start working with them in partnership in a real way. Be open to partnerships, be humble. These traits are going to be even more critical than they've ever been. When we as we continue to see the scale of our problems be just far beyond any one company or any one country so that you have to work in partnership. It's natural for some, but I don't think it comes naturally to most and we're not really taught to be right. Competitive advantage is the big thing and it's a dog eat dog world and we're not taught about how do you work with others for greater good, but still actually find often advantage by working together. You can find advantage for your own company in solving some problems with others and then leveraging the solutions in your own way in your own business. So it's a different kind of mix of leadership.
Speaker A: Now the similar thing would be about culture and values. I think those are potentially linked. So what do you think about culture and values and how do you build a net positive culture?
Speaker C: Andrew, it's interesting. A lot of books start with culture. It's one of the kind of those first early steps in talking about the kind of business you want in leadership. And we actually, we put culture at the very end of the book as almost the result of the things you've done to build that culture consistently. So the culture comes through the actions you've taken. We talk about it as values in action, in motion values every day like builds the culture. And Paul has a really interesting take on this. That culture, your values don't shift. There's that core yin yang from Built to Last and those kinds of books. But that uh, culture can vary by country by matching partly the moors of the places you're operating in, the kinds of products you're selling. And as you in Unilever's case, as they bought different startups or midsize companies that were doing more sustainable personal care or food products, it started to change the culture. There's more entrepreneurial people running around when they had, when they bought like 50 to 60 companies under Paul alone that were in the 100 $200 million range, maybe a little bigger, maybe a little smaller, that just starts to the business. So culture can evolve, but it's got to be based in these kind of core values and show those values through consistency. And we talk about in the book building the Culture. And it's another way of saying embedding sustainability, which has long been a topic in this field, by making it structurally part of your M and A so that you're buying more sustainable products, you're building that culture by making it part of R and D. So your innovation process, we talk in the book about some of the great examples of innovation to solve social and environmental problems that helped a product grow, right, that you saw innovation in that Lifebuoy soap I mentioned, not just in doing these hand washing campaigns, but they realized, oh, we need to have hand washing be quicker. Kids that we're trying to teach, they don't sit around still very long in the water in some of these areas. In the developing world, there's not a lot of water. So they made a soap version of lifebuoy that killed 99.9% of the germs in 10 seconds instead of 30. And it changed color in that amount of time so that kids knew they were done. And that's innovation. Right. And they set different goals for R and D. And that's partly how you build in that culture. That their culture is we're purpose driven, we're solving problems for the world, we're helping build health and hygiene so that the innovation is driven on that. And that clearly creates more demand for the kind of people who want to work in that place. A commitment, as has become so important in companies now, to diversity and inclusion, bringing in people of multiple races of different abilities, you start to get just a different culture of acceptance and a multinational kind of look to your business. So consistency comes up a lot in this book. And I think it's probably, if you got Paul, I'd get it down to one or two words about what makes for a good CEO. I think deep down it comes back to consistency, showing it in all that you do and walking the talk that builds the culture, because then people believe and then they want to act in those ways.
Speaker B: What are some of the big elephants in the room that companies need to address and be more open about if they're going to be net positive?
Speaker C: Yeah. So we have one of the other kind of late chapters in the book is called the Elephants in the Room. And this is the one that's gotten the most attention, that we've gotten a lot of feedback from companies. We're not the first to write about trying to build a sustainable business. I think we have much more on the how than any most pretty much anything I've seen before, including my own books. And we have this one chapter that very, uh, few people have done this, where we said, look, if you really want to be positive, there's a bunch of things that nobody wants to talk about that leaders, CEOs, the boards don't really want to talk about. But if you're honest with yourself, you got to say, we're not positive if we're not doing these things right. And that includes things like taxes. Is your business actually paying taxes? Are you contributing to the society around you in that very direct, important way into the structure of the countries you operate in? Corruption. How are you disabling it around the business or helping your employees deal with the corruption and requests that come in from in different parts of the world that are just More normal. And by the way, we don't say that's just a developing or developed world. The US where I'm from, we have legalized corruption. Like you can give limitless basically to politicians and effectively buy them. So it's legalized. It's not under the table, but it's still corruption, really. And taxes, corruption, executive Pay. We say CEOs make too much money, right? The ratio of CEOs to regular people in the business is way too high. So those kinds of things, right? The human rights issues in your supply chain that the really broad, true kind of diversity and inclusion. We have nine issues that we talk about that companies got to take a hard look at. And they're hard, but they really are ones that are only going to all coming together. So there's efforts now on taxes, right, to have a 1 global tax rate. The OECD and President Biden's gotten behind this. I think it's 15% is what they're talking about now. Just at least companies are all paying this base rate, so there's less of the, oh, I'll just move my headquarters in name only to one particular place in the world because it's lower taxes. If you harmonize that, you can take away those games. So those are the kinds of elephants that we're talking about that I think we start, we open that chapter with the story of the blind men who come upon an, uh, elephant, the famous old story, and don't know what it is. And they're describing it. And basically I wrote these elephants are ones that CEOs know what they are. They're pretending they don't know. Like they actually, they're not blind. They know what this thing is. They're just ignoring it. And we just can't do that anymore.
Speaker A: You talked about, like, really important things like leadership, culture, values, and these elephants in the room. But how about partnerships? Like, how can companies solve the problems of climate change? And can they do it on their own?
Speaker C: Now, the short answer is, no, you can't. Problems are too big. There's plenty you can do on your own to just be more efficient and help people find purpose. We have a bunch of chapters on that internal work that you need to do. Purpose being the core of it, setting really big goals, building trust and transparency. Those are choices you can make to release information about your supply chain. But when you get down to it, really, the book really builds to two chapters in the middle of the book on partnership and that the problems we're facing now are so large that you can't do it alone. There's no company big enough. There's no country big enough. Climate's, uh, an issue for everyone. One example in the book is the sourcing of palm oil. It's this big, tough, thorny problem in the world. It ties to all of our big issues because it's the clearing of land from palm oil is one of the major sources of deforestation in the world. It makes Indonesia the fourth largest emitter in the world. And the big companies have been trying to buy more sustainable palm oil and do, but they've affected the industry not nearly enough and barely. And that's because Unilever is the largest buyer of palm oil in the world and they buy 3%. There's still big, unnamed kind of coalitions of buyers in India, China, elsewhere that aren't really caring about the sourcing and are just buying the cheapest thing they can. So the change that's come about, where you're now seeing, actually, for the first time in the last few years, actual declines in deforestation in Indonesia, like the numbers are there, is coming from some of the kinds of projects we talk about in the book that bring together the big buyers, the wholesalers and processors, the farmers on the ground, the municipalities, the money. There's. The Norwegian sovereign fund has donated money to this project that's working well. Now, finally, in Indonesia, they're helping finance farmers to transition to better species, better practices that are twice as productive. So they don't need to go cut down the next acre if they're getting enough out of their current and that kind of cross sector, all the players, civil society, the NGOs, are at the table with really good best practices and knowledge and data, civil society, business and government, that's how we're going to get real systemic change. But even at the smaller level, if you just want to find some shared efficiencies, you and your peers, your competitors, you and your supply chain, so many opportunities for partnership. And we're seeing, I think, the beginning of what's going to be a golden age of working together in new ways that are incredibly productive.
Speaker B: So, Andrew, when you step back and think ahead to the future, uh, what's your general sense? Do you think we can deal with these really tricky problems? And can business really step up?
Speaker C: Yeah, I don't. I'm probably not going to give a satisfactory answer because it's yes and no. I get asked a lot, some version of this question of some people just say, are we going to make it? And my answer is partly, like, who's we. There's 8 billion of us in very different circumstances. Do I think the wealthiest are going to make it? Yeah. Do I think we're actually going to make the planet unlivable for everyone? Not likely. I think we're dumb as a species combined. We're very smart individually, but not so smart combined in a way, like a virus kind of overrunning its host. You know, we're not that dumb. And I think we're starting to move in very real ways. And the energy system is clearly heading to be completely clean. Transportation system is heading that way. We're going to get to all these solutions. We're starting to address some of the hardest things like how do you make steel or cement with no carbon? The really hard stuff. We waited too long. There's parts of the world that are going to be uninhabitable and I think we better start not only just dealing with it emotionally. There's, I've heard people talk about the kind of emotions of climate change. There's a lot of that going on in the world. There's a grieving in a way. Okay, we're, we are on track to kill at least half the species, to likely kill all the coral in the world. Taking away not just something that's beautiful, but something that provides protein and food for a billion people partly and provides protection to coasts. We're just going to lose a lot of the abilities of the natural world to support us in a rich and vibrant way. That's a loss. And I think we're going to have to start dealing with the fact that there are cities around the world, the low lying countries, they're in trouble and they've been at these climate meetings pushing hard and begging for the big countries to move quicker. And I grew up in South Florida in the US where Miami is. I don't think Miami exists in 30, 40 years in anywhere near the way it does today. There's places that can do what Holland's done for centuries and try to keep the water at bay and there's places that just aren't structured that way. They just can't do it. So there's going to be loss, but that doesn't mean there's a weird thing going on where you have the kind of climate denier community. They went from it's a hoax to oh, uh, it's just like it's too expensive. That's still one of their favorite ones. It's going to cost too much, it's going to destroy the economy to do something about Climate, which is just ludicrous at this point. It's clearly costing way more to do nothing already. The fires, the floods, it's ludicrous. And they're jumping to. It's going to happen. So we better adapt. That's really dangerous because we can warm the planet enough so that we none of us survive. We absolutely could. The planet will keep going and evolution will create many more species down the road. Like I said, I don't think we're going to do that. But the people trying to slow this down are increasing the odds of making it uninhabitable for everybody or for such a small number that we just don't survive as a society. Right. If we have to shrink numbers from 9 billion to 100 million in a generation, like that's not going to happen. So I think the idea of carrying capacity, the world matters and we're over it. So we better innovate in a serious way, frugally and expensively, in whatever ways. We need to find a way to live in a circular, regenerative MANNER so that 9 billion people can thrive. We have to. So I think we will solve these things, but not without some loss and some pain. And we just have to deal with that and do both. The mitigation, the reduction of carbon and the adaptation. We have to do both.
Speaker B: Oh, thank you so much, Andrew. That's been a really fascinating conversation. Really insightful, sobering, but also inspiring. Thank you.
Speaker C: I hope so. Not too sobering. It's an opportunity. Right. This is. These are multi trillion dollar markets at play that we're seeing. The change of, uh, every major sector. That's exciting. It's scary for those that lose out. That's happened before. It happens in technology all the time. My dad worked at IBM for 35 years. He sold mainframes. They were big in typewriters. There's a bunch of things that don't really exist or have changed dramatically since then. And that's been generally a good thing. It hasn't been good for some of the people in those sectors, but there's transitions in economies and if we help those people, we give them retraining or pensions and help the transition happen, then I think it can be as painless as possible. But the technology is relentless. Right. We worry about coal jobs and we should, but there's been way more jobs lost in retail in countries because of Amazon, because of the digital ability or just the digitization of things. Everyone's got their mini supercomputer in their pocket and it's got a footprint, and it takes energy and all that, but it also replaces, like, 10 devices that we all used to need to buy. So those industries are not as big. They've shrunk. So it's a time of incredible transition. I think we're in the fastest. Um, I guess this is always true. It always feels this way. But we're moving, I think, as quickly as we've ever moved. And arguably we'll never be this slow again. Like, we're just. It's just continuing to accelerate in ways that we can't fully predict.
Speaker B: That's a really interesting point.
Speaker A: Yeah, because you talk about challenges, but also you present them as opportunities. And I hope that is also the biggest takeaway, uh, from this podcast, but for all of us as well. Like, we live up to those and rise to those challenges.
Speaker B: Thank you so much. Thank you again.
Speaker A: Thanks for listening to our Moreless podcast. You can follow, uh, us also on social media. Our Twitter handle is more with less pod and our handles on Instagram, LinkedIn and YouTube are more with less podcast.
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