Mastering CS: Candid Leader Insights · 2026-06-26 · 22 min
In this episode of the podcast, Irina Cismas , Head of Marketing at Custify, sits down with Viola Marku , Head of Customer Success at WunderGraph, an open source platform that helps engineering teams manage their APIs at scale. Recently promoted from individual contributor to Head of CS, Viola shares what that transition really looks like, how her lean technical team uses AI to resolve issues faster, and why curiosity remains the most important habit she has carried throughout her career.
