Entrepreneurs United · 2026-06-01 · 19 min
Are you actually holding people accountable, or are you just making them nervous? In this milestone 300th episode of Entrepreneurs United, co-hosts John St. Pierre and Rich Hoffmann go deep on one of the most misunderstood leadership skills: accountability. Rich has been coaching leaders and entrepreneurs on this for years, and what he finds is consistent: most leaders have inherited a definition of accountability that quietly works against them. In this episode, Rich and John break down the real two-step process for accountability that actually works: collecting a genuine commitment and following up on facts, not feelings. What you'll walk away with: why accountability is a support system, not a punishment, and what that means in practice. The three-part commitment that closes every accountability gap: who, what, and when. Why letting people set their own deadlines makes commitment more likely to stick. How to tell if a pattern of missed commitments is a commitment problem or a competency problem. The TSP method (Truthful, Specific, Positive) for reinforcement that builds accountability into your culture. Hosted by John St.
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