The Silent Cash Leak: Why Unworked Claims Pile Up So Fast and How to Prevent It

Episode notes

Why do claims pile up so fast in dental practices? And more importantly… why do they never seem to go away? In this episode, we sit down with Sissy Mangrum to unpack the “silent cash leak” happening inside revenue cycle processes. From eligibility mistakes to behavior-driven breakdowns, we explore why most practices are fixing symptoms instead of solving the real problem—and how that’s costing thousands every month. We also cover: The true starting point of the revenue cycle Why 90% of denials are preventable The hidden cost of working denials How to improve efficiency without adding more people If you’re in operations, billing, or leadership—this is a must-listen.