Building Better Managers · 2025-07-29 · 37 min
In this encore episode of Building Better Managers, host Wendy Hanson talks with experts Karolin Helbig and Minette Norman to explore the critical concept of psychological safety in the workplace. They discuss the importance of creating an environment where employees feel safe to express themselves, share ideas, and take risks without fear of negative consequences. The conversation covers practical strategies for leaders and team members alike to foster psychological safety, including communication techniques, managing reactions, embracing failure, and designing inclusive rituals. Key takeaways: Psychological safety is essential for creativity and innovation. Leaders set the tone for psychological safety in teams. Everyone in a team contributes to the climate of safety. Communicating courageously is a foundational element of safety. Managing reactions is crucial for maintaining psychological safety. Embracing failure can lead to valuable learning opportunities. Inclusive rituals can enhance team dynamics in hybrid settings. The power of pause can help in managing responses effectively. Little changes in behavior can lead to significant cultural shifts.