
Jake Burghardt - Stop Wasting Research
Brave UX with Brendan Jarvis 🇺🇦 · 2025-09-02 · 1h 6m
Episode notes
Jake Burghardt explores why so much research goes unused , why timing matters more than tools , and how to transform insights into real impact for teams and strategy . ====== Episode Chapters: 00:00 – Why Careers Shouldn’t Hinge on One Team 00:30 – Welcome and Introduction 01:27 – Jake’s Work at Amazon and the Intersection of Ops 03:00 – Early Days: Patents, Psychology, and Consulting Work 05:46 – Becoming a Generalist Across Disciplines 08:05 – The Rise of Research, Design, and Product Ops 10:12 – Writing Stop Wasting Research and the Story Behind the Title 13:45 – Timing Research to Influence Planning Cycles 16:52 – Who Can Reduce Research Waste in Large Orgs? 21:14 – Root Causes of Research Waste: Preparation, Motivation, Integration 27:09 – The Challenge of Prioritising Insights 31:30 – What Competitors Would Pay to Know You Forgot 36:32 – Tools, Repositories, and Making Insights Stick 42:00 – Practical Ways to Promote Overlooked Insights 1:03:00 – Closing Reflections and Where to Find Jake ====== Who is Jake Burghardt? Jake Burghardt is a veteran of the research, product, and design worlds, helping organisations close the gap between what they know and what they act on.