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Index/HR/Beyond the Paycheck
Beyond the Paycheck artwork

The Compensation Issue Nobody Has Solved Yet

Beyond the Paycheck · 2026-04-30 · 26 min

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Topics in this episode

Pay transparencyCompensation strategytotal rewards leadershipHR operationsfertility benefits at work

Episode notes

Summary The Mayo Clinic once surveyed its employees and found a 17% positive perception of pay. A year later, after running better enablement and transparency sessions - without spending a single additional dollar on comp - that number climbed to 80%. That story says a lot about what's actually broken in total rewards, and it's exactly the kind of thing Chris Toney thinks about every day. In this episode, Kelsey Willock sits down with Chris Toney, Senior Director of Total Rewards and HR Operations at Quest Software, for a warm and refreshingly candid conversation about pay, benefits, and the deeply personal nature of both. Chris started out as an English literature major who, by his own admission, is bad at math - and somehow ended up leading total rewards for a global tech company. That mix of left and right brain comes through in how he talks about the work. He and Kelsey get into why comp can't be purely prescriptive, how job-hopping has scrambled the math on raises, what he looks for when introducing benefits like fertility coverage, and why the biggest gap in most programs isn't the design - it's the communication.

Related episodes across the Index

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  • The 6 Employer Branding Trends Shaping 2026Blu Thread Conversations · on Pay transparency70 / 100
  • We React to Viral (& worst) Workplace Videos - Part 1WTF is Business Casual · on Pay transparency69 / 100
  • Ep 801: What Does AI-First Really Mean?Recruiting Future with Matt Alder · on Pay transparency63 / 100
  • 139: RealTalkHR: ”What the COMP?”#HRevolution · on Pay transparency59 / 100
  • Episode 19: Daniel's HR Origin StoryOverall HR Podcast · on HR operations54 / 100
  • How Leaders Can Positively Impact Employee Experience, with Lisa M. SanchezPeople Operations Conversations · on Pay transparency53 / 100

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  • Benefit Personas: Making Rewards Human Across 15,000 Employees71 / 100
  • From CD changers to FICA: a head of HR on money, AI, and people67 / 100
  • Money, mind, and movement: supporting the whole employee50 / 100
  • The Benefit Almost Nobody Uses, and Why It Pays Off75 / 100
  • The Missing Conversation in Every Open Enrollment69 / 100
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