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Account management

A guide to the best B2B podcast coverage of Account management - the shows and 16 episodes that go deepest, ranked by substance, not downloads.

Account management has evolved from a support function into a strategic growth lever. These episodes explore how leading practitioners - from AWS leaders building internal alliances to customer success teams leveraging 15-minute QBRs and AI-resistant skills - are capturing revenue from existing customers, aligning product and sales incentives, and scaling go-to-market operations. The theme across episodes is clear: who manages the relationship and how they're compensated directly impacts pipeline velocity and profitable growth.

Best shows on Account management

Best episodes on Account management

  1. Episode 018 Season 2: Unlocking Management Secrets with Jack Skeels Author of 'Unmanaged: Master the Magic of Creating Empowered and Happy Organizations

    Agency Balance Podcast · 2024-01-11

    85 / 100

    …I think that's the when we one of the things we see in fact, when agencies start growing beyond the 2535 45 people, they start institutionalizing some roles, like account management, and one of the things that happens is the account management function often sort of leans backwards rather than leans forward into it right and in account people become well be cliche order takers, right?…

  2. 46: From Olympic Gold to Consulting Firm Founder with Adrian Moorhouse

    The Consulting Growth Podcast · 2026-03-11

    80 / 100

    …Um account management, and I know you've written a piece on this recently.…

  3. The Go-to-Market Operating Model Built for Scale with Greg Leach

    GTM News Desk · 2026-06-16

    77 / 100

    …It just wasn't like one team like hey the sales org owns like expansion revenue as an example or like account management um owns revenue.…

  4. Pushing back on AI campaigns with humans in the loop, with Lyndsey Maddox

    Funnel Reboot · 2026-03-16

    76 / 100

    …The account management role for me is one where, let's say the client who's just coming on with you new says, you know what happened and why we ended up leaving our last agency or one of the last straws, it was because they did this.…

  5. Redefining Post-Sales: Alex Raymond discusses his new book, “The Growth Department”

    Customer Success: Pivot Your Career · 2026-03-01

    72 / 100

    …Alex is the founder of Amplify, which is the professional home for account management and CS leaders.…

  6. Why the Person Running Your Comp Plan Should Be the One Closest to the Pipeline

    Go To Masters Show · 2026-06-06

    69 / 100

    …But everyone now in, in the account management team has two targets, a growth target and a retention target.…

  7. Andrea Bumstead: Transforming Customer Success with The 15-Minute QBR

    Customer Success: With Fahim Waaler · 2025-11-11

    64 / 100

    …However, my current clients are everything from, um, sub $10 million, um, you know, working on churn problem or standing up an account Management function for the very first time.…

  8. 150 - Building Customer Success Skills That AI Can’t Replace

    Women in Customer Success Podcast · 2026-03-11

    61 / 100

  9. #124 The SDR DiscoCall Podcast - Emily Hunter

    The SDR DiscoCall Podcast · 2026-03-10

    61 / 100

    …And then around last, I think it was last summer, then I moved to account management instead, which has definitely been my favorite job so far.…

  10. S2E4: Navigating the Intersection of Product and Sales with Richard Cawkill

    Productly Speaking: Real Stories for Product Managers

    60 / 100

  11. Cultural intelligence in customer success with Jomilsa Sousa

    CS School · 2025-10-13

    60 / 100

    …you say that some corporations, I don't know, aren't as familiar with CS in general? Is that fair enough to say? Is it more strict, is it more kind of like, I don't know, historically like more account management based?…

  12. #123 The SDR DiscoCall Podcast - John Mason

    The SDR DiscoCall Podcast · 2026-03-03

    60 / 100

    …In April, I'd been promoted to the education manager, so I was in charge of the education establishment in the Southwest, which then allowed me to start flexing those account management consultative selling skills that I wanted to do.…

  13. She Didn't Know Who to Pitch Her Idea To, So She Pitched Everyone. How an AWS Leader Built Alliances and Attracted a Sponsor by Talking to Anyone Who Would Listen

    Speak Your Mind Unapologetically Podcast · 2026-06-26

    55 / 100

    …How do you do account management?…

  14. #51 - Simon Bøge & Mikkel Bach-Andersen: The Existing Customer Goldmine - Six Levers for Profitable Growth

    The Growth Agenda · 2026-06-26

    55 / 100

    …And so for me I think actually making sure we use that, um, and that's where this whole account management of field sales, uh, portfolio review is interesting because once you do the segmentation and then you graph out and say who actually has what kind of customers, you do get surprised.…

  15. Why Managed Services Matter When IT Delays Slow Daily Operations

    T3 Audios · 2026-06-08

    27 / 100

  16. CSP S3 E14 - Mike Sabat Twilio - The Merger of CSM and AE

    The Customer Success Playbook · 2025-02-05