
WTF is Business Casual · 2026-03-25 · 35 min
Send us Fan Mail This week, Jenny and Sarah break down one of the most misunderstood workplace complaints: “You lack initiative.” But what does that actually mean? Because to employees, it often sounds like: Work more. Stay later. Do extra. Don’t get paid for it. And to leaders, it usually means something completely different. This episode unpacks the gap between those two interpretations - and why it’s creating frustration on both sides. Using simple, real-world scenarios, they show the difference between task-based thinking and outcome-based thinking, and why that shift is what leaders are actually looking for. They also get into where things go wrong: unclear expectations, over-structured environments, and managers who forget they need to teach - not just expect. And yes… the Gen Z stare makes an appearance. What’s inside this episode: [00:00] What leaders mean when they say “initiative” [03:00] The viral example that perfectly explains task vs.
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