Virtual GM · 2025-09-25 · 16 min
In this episode of the Virtual GM Podcast, Cody & Meagan tackle one of the least glamorous - but most powerful - tools in hospitality: Standard Operating Procedures (SOPs). SOPs may not sound exciting, but they are the backbone of consistency, efficiency, and guest satisfaction. We break it all down: Segment 1: Why SOPs Matter for Small Hotels Segment 2: Where to Start Segment 3: Creating SOPs Quickly Segment 4: Getting Staff Buy-In Segment 5: Avoiding SOP Overload Whether you’re running a boutique hotel, short-term rental, or managing multiple properties, this episode gives you practical, actionable strategies to streamline your business and save hours every week.
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