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Triple Sat artwork

Pet Peeves

Triple Sat · 2026-06-02 · 30 min

0:00--:--

Key moments - from our scoring

Substance score

14 / 100

Five dimensions, 20 points each

Insight Density2 / 20
Originality2 / 20
Guest Caliber3 / 20
Specificity & Evidence4 / 20
Conversational Craft3 / 20

Three restaurant industry veterans - Jen, Kathy, and Jessica - spend this episode cataloging harmless workplace annoyances that have accumulated into running jokes. They discuss recurring customer behaviors that make no logical sense: asking if a barbecue restaurant serves baked ziti despite it not being on the menu, requesting water 'in a cup' as if there's an alternative, asking staff where the bathroom is when there's a sign, and making the same gas jokes about baked beans that everyone has heard a thousand times. The trio also covers email frustrations - customers asking questions already answered in previous messages - and the classic summer rush panic of last-minute catering requests on July 1st for July 4th events. While genuinely annoyed by these patterns, they emphasize no real harm is done; it's more about the sheer repetition and the fact that customers could solve their own problems by reading menus, emails, or pausing for five seconds before speaking. This episode resonates with any restaurant operator, caterer, or service professional who fields the same queries daily.

Key takeaways

  • →Customers frequently ask questions that are already answered in emails or visible on menus, indicating many people don't read written information before inquiring.
  • →Restaurant staff experiences repetitive comments about menu items like baked beans causing gas or expressing surprise at the size of items explicitly labeled as 'jumbo' or 'feeds 2-4 people'.
  • →Last-minute catering and event requests (like planning for July 4th on July 1st) reflect poor planning on customers' part and create frustration for vendors.
  • →Common-sense details like requesting a drink with ice or hot water in a cup represent unnecessary instructions for basic service.
  • →The hosts emphasize these aren't deal-breakers but rather funny patterns that could be reduced if people simply paused to think or re-read information before asking.

In this episode

  1. 1Introduction and Pet Peeves Definition
  2. 2Baked Beans and Gas Jokes
  3. 3Email Follow-ups with Already Answered Questions
  4. 4Bathroom-Related Customer Questions
  5. 5Menu Item Confusion and Surprise Reactions
  6. 6Parking Complaints and Community Support
  7. 7Common Sense Requests and Hot Water Orders
  8. 8Restaurant Reservation and Wait Time Inquiries

Mentioned

Bush'sRuby TuesdaysStarbucksPepsiPowerball

Topics in this episode

PepsiRuby TuesdayBush's Baked BeansRehobothBethany locationdowntown locationChristian mall

Questions this episode answers

Why do customers keep asking about items not on the menu at a barbecue restaurant?

The hosts suggest customers often don't actually read the menu before calling or emailing. One example: a customer asked for baked ziti at a barbecue restaurant and also requested Hawaiian rolls instead of the potato rolls listed in the pricing email sent with every quote.

What do Jen, Kathy, and Jessica say is the cure for most of these pet peeves?

Reading - reading emails twice before responding, reading the menu before asking questions, and pausing for even 30 seconds to think before speaking. Jessica notes that 'reading is fundamental' and suggests people give themselves 'another 30 seconds' to think about whether their question has already been answered.

What is the hosts' advice for people making last-minute catering requests?

Kathy points out that calling on July 1st to feed 100 people on July 4th is unrealistic and sets you up to be angry at the restaurant. She implies you need to book well in advance, not days before the holiday.

Do Jen, Kathy, and Jessica consider these behaviors actual problems or deal-breakers?

No - they repeatedly clarify these are 'fun pet peeves' and things 'people aren't doing anything wrong' with. They're just annoying patterns that have become funny through repetition, and the hosts admit they've probably done these things themselves.

What is the kitchen staff's reaction when customers order something other than smoked meat at a barbecue restaurant?

Jessica and Jen say the staff 'gets kind of disappointed' when someone doesn't want smoked food, since they work at a barbecue restaurant and even smoke items like tofu.

What our scoring noted

Our reviewer’s read on each dimension, with quotes from the episode.

Insight Density

2 / 20

The episode is a casual, unstructured chat about funny customer interactions and has virtually no actionable insights for a B2B operator. The closest thing to a business lesson is a passing comment about saying no to bad-fit deals, but it is never developed beyond the anecdotal.

nobody's really doing anything wrong. You know, we're not mad at you.
if there's that many red flags, I'm telling you, it's okay to say no

Originality

2 / 20

The entire episode recycles the well-worn 'customers do silly things' genre with zero contrarian or first-principles thinking. Every observation (people don't read emails, customers are surprised by large portions, last-minute orders are a problem) is something any hospitality worker already knows.

Beans, beans, a musical fruit
per my last email

Guest Caliber

3 / 20

The three speakers are front-of-house workers and an events/catering coordinator at what appears to be a regional BBQ restaurant group. There is no practitioner operating at scale, no relevant B2B expertise, and no credentials that would be meaningful to a B2B operator audience.

I'm, um, Kathy
I'm, um, Jessica

Specificity & Evidence

4 / 20

There are a handful of concrete details (the Ultimate Sampler being '3 pounds,' Bush's rocket pop beans, Ruby Tuesday's menu items, July 4th catering deadlines) but these are all anecdotal colour with no business metrics, revenue figures, timelines, or data points of use to an operator.

our ultimate barbecue Sampler platter is 3 pounds of fun, all smoked
Bush's just put out a rocket pop flavored baked bean

Conversational Craft

3 / 20

There is no interviewer-guest dynamic; it is a three-way casual chat with no structured questions, no follow-ups that probe deeper, and no willingness to challenge any claim. The conversation meanders freely and wraps up with a digression about acts of kindness.

What other pet peeves do we have? I'm sure people that are listening are
all right, well, we digress at the end of every episode, so we're going to wrap this up

Conversation analysis

Computed from the transcript - who did the talking, and the words that came up most.

Share of words spoken

  • Speaker C41%
  • Speaker A36%
  • Speaker B23%

Most-used words

beans24first19sure16baked15question15email15back13enough12table12funny11restaurant11menu11white11love10chicken10somebody10

Episode notes

In this episode, we are having some fun with the little things customers do that drive restaurant and catering staff just a tiny bit crazy. From the classic "do you have a bathroom, to flatulence jokes about your ride home after eating the baked beans, to last-minute catering changes on holiday weekends, and everything in between. We are sharing our biggest pet peeves with a healthy dose of humor. Don't worry - we still love our guests, but sometimes you've just got to laugh about it!

Full transcript

30 min

Transcribed and scored by The B2B Podcast Index.

Speaker A: Foreign. Hello.

Speaker B: Welcome to Triple Set. If this is your first time, thanks for checking us out. If you've been here before, we appreciate you. Today we're going to talk about pet peeves. I'm, um, Kathy.

Speaker C: I'm, um, Jessica.

Speaker A: And I'm Jen. Today we're going to talk about pet peeves. But these are like, fun pet peeves and things that, honestly, people aren't doing anything wrong. It's just things that, like, you find annoying but aren't like a deal breaker. Like, it makes your day terrible, but things that you're just like, why are people saying or doing these things?

Speaker C: Or that you've heard them so many times that. That even they just became a pet peeve. Or you're just like, uh, uh-huh.

Speaker B: Huh.

Speaker C: Heard that one.

Speaker A: Right, right, right. Yeah. So it's like you're. Nobody's really doing anything wrong. You know, we're not mad at you.

Speaker C: And we probably have done these things too.

Speaker A: More than likely.

Speaker C: More than likely. So. But they're just funny things to maybe remind you of. Uh, maybe don't do.

Speaker A: Maybe don't do this. But also if you do, we're just gonna laugh about it.

Speaker C: We said doo doo a little bit.

Speaker A: Doo doo. So speaking of doo doo, we'll talk about my first. So one of our side dishes is baked beans. And the amount of times when people order baked beans that there has to be some reference to gas or farting, whatever, you know, is going to happen. There's a lot of times where a guy will order baked beans and then like, the woman's like, his wife is like, sleep not on the couch tonight. You know, it's like tourists on their way home. It's like gonna have to drive home with the window down. Cause I got baked beans. Honestly, do baked beans really give you that much gas? More so than anything else.

Speaker C: Maybe not more so than. I mean, Brussels sprouts gives you.

Speaker A: Oh, Brussels broccoli.

Speaker C: Broccoli, Cauliflower.

Speaker A: Yeah, but I feel like baked beans. I mean, like, is this a big enough problem? Like, maybe people should be getting checked.

Speaker C: Well, I mean, what's the old song? Beans, Beans. A musical fruit.

Speaker B: Yeah.

Speaker A: The more you eat, the more you

Speaker C: do, the more you toot, the better you feel.

Speaker B: Beans, beans forever. Neil.

Speaker A: I was like, I don't know the end. I don't know the end.

Speaker B: My grandmother used to sing that to me when I was a child.

Speaker C: Maybe it just got a bad rep. It's old wives tale.

Speaker A: I have to tell you. I think just beans are really getting A bad rep.

Speaker C: I love beans.

Speaker A: Baked beans are great. We were just talking about baked beans because Bush's just put out a rocket pop flavored baked bean. And because I'm a sucker for all things limited time only, I did order some, so I'll report back.

Speaker B: Isn't it if you don't soak the beans, that's what causes gas. If you soak the beans, then it's not really an issue. I think that's what, like, if you.

Speaker A: Is that true?

Speaker C: Like hard beans?

Speaker B: No. Like, you soak them before you cook them.

Speaker A: Oh. Like get the stuff off from the can. Like, that's like.

Speaker B: Not canned beans.

Speaker C: Beans are always soaked. Oh.

Speaker A: Uh, so like.

Speaker B: Like real beans are always soaked and. And that there's less of an issue.

Speaker A: I've never cooked beans that weren't in a can. I got you. Sorry. I'm not that, you know, extensive with my.

Speaker C: You're just really warming up beans.

Speaker A: You're not cooking them.

Speaker B: I like. Um, we're a barbecue restaurant and I get the question, do you have meat that's not smoked? No.

Speaker C: I'd say we put you inside the smoker if you'd let us. Everything smoked.

Speaker B: Our chef would definitely put you inside the smoker.

Speaker A: Yes. Given the.

Speaker B: If I asked him for non smoked meat.

Speaker A: Yeah, yeah, yeah.

Speaker B: Right.

Speaker A: And they do they all. They get, like, kind of disappointed, like, oh, um, I don't really like things smoked. You came to a barbecue joint. You know what I mean?

Speaker B: Yeah.

Speaker C: We even smoke our tofu. Yes, yes, yes.

Speaker B: Not smoked tofu.

Speaker A: You're a big fan of the smoked tofu.

Speaker C: I love it. I'm not a big fan of smoky foods. I mean, I'll eat them, but it's not like my.

Speaker A: But the tofu comes out pretty good.

Speaker C: Yeah.

Speaker A: Good.

Speaker C: Agree. And actually, I like it. Smoked bluefish. That's good, too.

Speaker A: Never had that.

Speaker C: Yeah, it's good.

Speaker A: Yeah.

Speaker C: All right. Another pet peeve. Kathy, what do you got for a pet peeve?

Speaker B: Oh, well, you just put me on the spot. It just threw one out all the second. Um, so if, uh, I send you an email with all of the information you ask for, and then you ask me all of the questions that I already answered in the email, like I told you, items, pricing, timing, all those things, and then you're like, do you have this available? It's in the email, I swear.

Speaker C: Do you have slider rolls? Yep.

Speaker B: Per my last email.

Speaker C: Yeah.

Speaker A: Right.

Speaker C: I think sometimes people even. Well, it's weird with an email usually on the phone, they're not really Listening. So they ask you the question that you just said the answer to, but in an email, you would think they would. They have a moment.

Speaker B: I'm okay if you ask me in on the phone, but if I literally sent you all the information and then your next five questions were answered in the last email, that is a serious pet peeve.

Speaker C: Yeah, that's a real one.

Speaker A: That's a real one. Right, right, right. I like, there's two specific questions that get asked about the bathroom. And one is, did I just have baked beans? Where can I go to relieve myself? I wanted the baked beans.

Speaker C: Oh, I'm sorry. That's not.

Speaker A: That wasn't it. But I'm sure it'll come up. The first one is, do you have a bathroom? And I literally just got asked this one today. You guys have a bathroom. And I mean, by law, you know, health code, you've got your restaurant.

Speaker B: You have. Depends. Are you eating lunch here with us or are you coming from the store next to us? Yeah, there are different answers.

Speaker A: Who wants to know?

Speaker C: Either way, we have one.

Speaker A: Yes.

Speaker B: But the answer might be different.

Speaker A: Yeah, we sure do. We definitely have one.

Speaker C: Otherwise we wouldn't be open for business.

Speaker A: Yeah, because you can't. You're not allowed. You're not allowed to that be a restaurant, not have a bathroom. Another one, which is great, is, do you know where the bathroom is?

Speaker B: Nope.

Speaker A: Like, there was a chance. I think even if it was my first day, like, they think that gets kind of covered in the first day orientation. I think even first day I would know where the bathroom is. Also, it's right by the restroom sign

Speaker C: that hangs from my bathroom. You know the question, can you point me towards the bathroom?

Speaker A: Which way?

Speaker C: But do you know where it is? Yeah, I, uh, see that.

Speaker A: Do you know where the bathroom is?

Speaker C: You should just go. I sure do.

Speaker A: Sure.

Speaker C: Sometimes just pause.

Speaker A: Yes. And then stop. That's what I'm going to do next time. And then just walk away. I'm going to see how that goes. I'm going to see how that goes.

Speaker C: I remember, um, I worked at a restaurant up at the Christian mall. It was Ruby Tuesdays. And there was two menu items specifically that. I mean, 90% of the time received the same reaction. One was the white chicken chili. They'd look at the menu and they'd say, white, uh, chicken chili. And they just pause and look at you. Really, Dwight? White chicken. And they'd say it again slow, as if it was gonna change the name. Yeah, it's white chili. White chick Chicken chili. Yes. White chili with chicken or not. I mean, always. And then the other one, it's not

Speaker A: something that's, like, completely outside of the realm. Like, it doesn't sound.

Speaker C: Yeah.

Speaker A: Like it couldn't happen.

Speaker C: Right. They just had to repeat it several times. Yes, exactly that.

Speaker A: Huh.

Speaker C: And it is as it's described. It's white and it has chicken. And it has chicken.

Speaker B: And it has chicken.

Speaker C: Yeah. The other one was this super, uh, tall dessert that I feel like it was called Tall Strawberry shortcake. Or is it tall cake or. It was huge. But it said in the description, feeds two to four people. It was. It's massive. And like clockwork, you'd bring it up. Oh, my gosh.

Speaker A: Yeah.

Speaker C: That's huge.

Speaker A: Yep.

Speaker C: Huh? Uh-huh. And it's tall, right?

Speaker A: Yeah.

Speaker C: Yes, it's in the description.

Speaker A: Yeah. And it says it feeds two to four.

Speaker C: Yeah.

Speaker A: I mean, I assume that's going to

Speaker C: be pretty big, but every time. And you just walk and you just wait for. And sure enough, like clockwork. Oh, my God, that's huge. Yes. Yes, it is.

Speaker A: Sure is. Yeah. We have a Jumbo Pub Pretzel on the menu. And sure enough, people are like, oh, my God, that's huge. Jumbo. As a matter of fact, it's in the name.

Speaker C: Yeah.

Speaker A: We weren't deceiving in any way, shape or form. We didn't hold back. It was not a surprise. Now, if it had just said average

Speaker C: or just said pretzel.

Speaker A: Just pretzel.

Speaker B: But it did include Jumbo Jumbo, which is true.

Speaker A: It's gonna be big. It's going to be big.

Speaker B: And again with me, we're a barbecue restaurant. A couple weeks ago, I sent out the menu and all the information to someone and they came back with, do you have baked ziti? I was like, all items are on menu.

Speaker A: Yeah.

Speaker C: You're like, nope.

Speaker B: Smoked meat, yes. Baked ziti, no.

Speaker A: It is funny when they read through the menu and then ask you if you have something that's not on there.

Speaker C: Yeah.

Speaker A: I'm always like, this isn't Starbucks. We don't have any secret menu items.

Speaker B: So we have two things that are not on that bulk food menu that I send out, and I send those items and their pricing with every email. So we sell slider rolls and brioche rolls. I send that with the pricing for each of those items, and I still get asked, oh, does it come with slider rolls? No, per my last email.

Speaker A: Nope.

Speaker C: They're X amount a piece. Didn't you say you got one that somebody asked if they Were Hawaiian rolls.

Speaker A: Oh, yeah, yeah.

Speaker B: The same lady who asked for baked ziti wanted Hawaiian rolls. I was like, they are slider rolls. Potato rolls. We're a barbecue restaurant. Right.

Speaker A: I love a good potato.

Speaker C: I know. In our, uh, downtown location, parking is an issue. Same with our Bethany location. And, uh, people come in and they're just upset one that they had to pay to park. It's as if you've created that because, I mean, we're upset too.

Speaker B: Right.

Speaker C: None of us wanted to pay to park. But when they come in and they've gotten a ticket and they want to know if you can help them out with that.

Speaker A: Start a GoFundMe.

Speaker C: Yeah. It's like, um, I don't know, town of Rehoboth. No.

Speaker B: You don't validate parking.

Speaker C: Just because those spots are right in front of our restaurant has nothing to do with us.

Speaker B: It's funny. A downtown gallery, an art gallery. I saw a post on Facebook that said they would pay for your first two hours of parking if you purchased like $250 worth of merchandise from them. So basically they'd be giving you $10 off or whatever. And people were laughing at the post. I'm like, that's a good deal. You park for two hours, you go into the gallery, you buy your artwork, somebody's paying for your parking, and then

Speaker A: you get to go. You're not going to be in the gallery for two hours. Go get lunch free.

Speaker B: Yeah.

Speaker A: And free parking.

Speaker B: Yeah.

Speaker C: Well, whoever laughed, I feel like they're throwing a bone, helping out something.

Speaker B: Yeah.

Speaker A: You know, it's not funny.

Speaker C: Yeah. And, um, what would you. What would they have them do? I don't know. Pay. Paid for what? I mean, two hours is not sufficient. Did they want more? What did they say?

Speaker B: Oh, I don't know. They literally were laughing at the post. Like, that was just funny. Like they were kidding. They were serious. Trying to bring business in after the meters goes up is tough, especially for an art gallery. Restaurants are full and the, ah, little shops with the touristy stuff are full. But art galleries are a different thing. Like, I feel like their business is better in the off season when people can come in. So they're offering something to people to come in to see them.

Speaker A: And I hope that's not the trend

Speaker C: because we're not awful.

Speaker A: I feel like. Not us.

Speaker C: Uh, we should be appreciative of that, ah, art gallery. Because that is a very nice gesture. Don't laugh.

Speaker B: Right, right.

Speaker C: Because I'm thinking about it now. I'm like, oh, God, not A trend, right?

Speaker A: Like the pay it forward sort of thing.

Speaker C: There's lots of things we will do. Not that one. Just kidding.

Speaker A: I like. Well, I don't like. My pet peeve is requests that seem like common sense to me. Like, like if somebody orders a drink and they'll like have a Pepsi with ice. And um, I'm like, I mean, isn't that usually how your drinks come?

Speaker B: I can understand requesting without telling me.

Speaker A: Basically you're telling me how to fill this cup up, which the other day some lady said, I'll have a hot water in a cup.

Speaker B: Are you going to bring it to her in your hands?

Speaker A: I said, I don't know what the alternative was, but that was what I planned on bringing. That, uh, we do have a dog dish out in the patty, also a bowl of hot water.

Speaker B: Soup bowl of hot water.

Speaker A: And she laughed. But I'm like, yep, I kind of thought you wanted it. It's going to be way too hot to put in my hands. It's going to really burn. That hot water comes out very hot.

Speaker B: When it comes out, I also like it. Someone will email in for a specific date for off site or in house catering or whatever. And I send them all the information and the first question that comes back via, uh, email is, are you available on this date? Yeah.

Speaker C: If you can't, let me just tell

Speaker B: you, I would not have gone through the trouble of sending you all of the information if that date was not available.

Speaker A: You pled with, I apologize.

Speaker B: Unfortunately, this date is not available would have been the alternative email.

Speaker A: No last words.

Speaker C: Way less words, way less time. Yeah, I like when people call and they want to make a reservation. Well, the first question is, do you take reservation? Perfectly fine question. Then you say, no, we don't. We were first come, first serve. And they will. Can. So can I make a reservation and like. No, no, no. Did you call ahead seating? No, it's all first come, first serve.

Speaker A: That's it.

Speaker C: Okay, so are you on a wait? Uh, it just keeps going.

Speaker B: You're like, yeah, are you going to be busy at 6 o'?

Speaker C: Clock? That first question? That's the problem. It's that it's a series of things because what they're trying to subvert is going in and waiting, which is what people are going to have to do.

Speaker A: But unfortunately you're. But you're right. When the best. Can you tell me a good time to get there? I can't. I can't. I literally can't. I'd love to be able to guess.

Speaker B: Yeah.

Speaker C: I heard one of our hosts who answered the phone, and she was actually very, uh, very calm about it, and just. She kept answering the same thing over and over again. Most of us at this point probably would have been like, okay, we've already said that. But they were. They were asking her what the wait time is. And she said, I'm not allowed to give quote times over the phone. And they were. Asked her again, and I heard her say, not allowed to give quote times. Sorry, I can't give a quote time over the phone. Well, can you. I'm. I'm assuming they're asking the same question because the answer is the same thing. The third time I heard it, I looked over at her and m. She looked at me, and I was like, click.

Speaker A: I mean, just.

Speaker C: I don't know what to tell you. Like, unless they were asking it differently, she was answering the same way three times in a row.

Speaker A: Ah, yeah. Just the. The questions. The thing about it is, again, not that it's, like, making you angry, but the thing is that if for a half of a second you thought about.

Speaker B: Right.

Speaker A: What you were asking, conveying, you would realize that it's. You could probably answer it yourself.

Speaker B: Right.

Speaker C: Just the other day, um, I was addressing a table about an allergy, and I was talking to the woman. It was a table, I want to say, like, six or seven people. And I saw the one guy's hand up, which I thought was interesting. Like, in the classroom. He had his hand up. I saw it. But I was literally in a conversation with this woman about her allergy. And I did hear the question, because I did hear him say, uno, what's your soup? Which is on the special sheet that was literally in front of him, but he put his hand up. So I was intentionally ignoring it for the moment because when I heard the question, two, I thought, it's right in front of you. And three, I'm in the middle of a conversation, Right. Somebody about an allergy. But he had his hand up the whole time. And it was funny because somebody at this table said, what do you want? And he said, I wanted to know what the soup was. And she said, it's right there in front of you. And I didn't have to even answer.

Speaker A: That's.

Speaker B: Yeah, reading is hard.

Speaker A: Yeah. Yeah.

Speaker C: And I didn't giggle what I wanted to, because I was like, right.

Speaker B: Yeah.

Speaker A: Also, I mean, it's not like a pressing question. It was very.

Speaker C: He had his hand like he was in a classroom. I mean, I guess he thought maybe that was the proper way to not interrupt me, but it was really interrupting me. It's a non verbal interruption.

Speaker A: I do like when somebody else at the table kind of like does that for you, which, you know me, I like, uh, I enjoy roasting people at the table. So like, I do like when somebody says to me like, what's your sides? I'm always like, it's down there on the bottom. Right, right under sides. Somebody did that to their person at the table today and she was like, I don't know. It's like right there on the sides. And I was like, yes, thank you. Yes. That's what I was actually just going to say.

Speaker C: It is good when they do that because then you know for sure that table's gonna be a fun table.

Speaker A: Yes. And you can go back and forth and, and tease them and they'll tease back and it's always a good time. But yeah, it's just like I said, these aren't things that make us mad, but man.

Speaker C: Cause they're funny though.

Speaker A: They are funny.

Speaker C: Uh, and if you can get the table to laugh about em too.

Speaker A: Yes. Like I said, the lady with the hot water the other day did laugh and it, you know. Cause you say this and it's like, oh, yeah, you.

Speaker C: Sometimes you hear yourself asking the question. The moment it comes out you're like, oh yeah, caddy.

Speaker A: All right, eight more seconds. Yeah, eight more seconds. And I, I wouldn't have looked like a dummy. Yeah.

Speaker C: I'd suggest people maybe just give it another, uh, one, maybe 30 seconds. Just pause, think about it.

Speaker A: Think about.

Speaker C: Yeah, the question might change. Well, with an email in Kaffy, they have all the time in the world

Speaker A: to think about it.

Speaker B: Reading is hard.

Speaker A: Maybe just read your emails twice.

Speaker B: Comprehension is hard.

Speaker A: Like if you email somebody asking for information and you don't feel like it's been answered the first time, read it a second time.

Speaker C: Right. It's the case if it's just the case.

Speaker A: Yeah.

Speaker B: Read it at all. I'm sure like half the people read nothing before they respond to me. And I'm like, I want to bang my head on the office wall.

Speaker C: Reading is fundamental. It's funny because we're obviously, uh, a in a resort town in a tourist season. And this, you mentioned this one earlier that summertime comes and people was like, so, you know, will you be busy this summer?

Speaker A: Yeah.

Speaker C: You're like, well, I should sure hope

Speaker A: that was getting ready to be busy. It's like, huh?

Speaker B: Uh-huh. Yeah.

Speaker A: Yes.

Speaker B: Yes. The people who call on July 1st that are like, oh, I Need to feed a hundred people on July 4th. Okay, well, good luck with that. They're mad at me.

Speaker C: They do the next day when. If you can't accommodate the next day.

Speaker B: Oh, my God. Yeah.

Speaker C: So upset with. With you.

Speaker A: Yeah.

Speaker C: Uh, okay. I'm not sure that your party of 25 just popped up.

Speaker A: Maybe people have a. They don't have a good concept of time or how long it takes takes to do things. Because I see people, like, on social media asking for, like, I. Like, I need a cake for this weekend.

Speaker B: And I'm like, and it's Wednesday.

Speaker A: Uh, like, I'm not a pastry chef. I'm not gonna pretend, but pretty good idea that I would need more of a heads up than, like, because also, you're not the only person that needs cake. Right, Right.

Speaker B: That's what giant and safely hack mirrors were.

Speaker A: Right?

Speaker B: Last minute.

Speaker C: Last minute.

Speaker A: That's it. You're heading to the grocery store. Yeah.

Speaker C: And they have decent ones.

Speaker A: Yeah, actually.

Speaker C: And they decorate them. Occasion. Every occasion's in there. She just went to Super Gina today to order a, uh, graduation cake for Kuze.

Speaker A: Yeah.

Speaker C: Yeah. I like their cakes. They do a nice job. Yeah. Yeah.

Speaker B: Uh, all three of those grocery stores do a decent job with cakes.

Speaker C: Yeah.

Speaker A: I mean, they have, like, a legit bakery back right there. Yeah.

Speaker C: I mean, just a sheet cake. I just want. But I'm easy giving them. It's not till the second week in June. I'm getting plenty of nice.

Speaker A: Oh, look at you.

Speaker C: I know.

Speaker A: That's nice.

Speaker C: I thought it was giving me to it.

Speaker A: There's, of course, like, the. The ever popular jokes, too. Like when you ask if there'll be anything else. Oh, uh, yeah.

Speaker C: Yeah. Oh, can I get you anything? And they all winning Powerball ticket.

Speaker B: Yeah.

Speaker A: You're like, yeah.

Speaker C: Yes. Uh-huh.

Speaker B: Yes.

Speaker A: Like, so just the box in the check. Oh, you can keep the check. Oh, can I. I'm gonna keep the box.

Speaker C: Gonna get you over the head of

Speaker A: that box, and then we can carry your food out the way. I brought not water in your hands.

Speaker C: That's right. No box for you. That is funny. I know. You can keep the check.

Speaker B: Yeah.

Speaker A: Ah. I always say, oh, my God, that's the first time anybody's used that today.

Speaker B: Yeah, today, I think at least once a day I get. I'll have a conversation with someone or a long email with someone about quantities and blah, blah, blah, and I'll send out the contract and I will print it and post it, and they come right back with, oh, can I add. Just had this conversation five minutes ago.

Speaker C: Right.

Speaker B: Like, I appreciate that you want to spend more money, but. Yeah, now I got to do it all over again.

Speaker A: Change your mind in that sort of.

Speaker B: That's right. I let them walk away from their computer or phone for a second. They change their mind.

Speaker A: And this probably goes for you too. I like when people ask if, like, a certain amount of food will be enough. Like, is that enough? And I'm like, I mean, how hungry are you? I mean, like, they'll be like, all right, I'll, like, take a two item. Um, is that going to be enough? I'm like, for who?

Speaker B: I don't ask that all day long.

Speaker A: Yeah. And you guys, for sure, with quantities, how much food?

Speaker B: It's like, absolutely not.

Speaker A: It is a good question.

Speaker C: But in the restaurant, I mean, it's different.

Speaker A: Yeah. At the table.

Speaker C: Yeah.

Speaker A: It's like, was that going to be enough for dinner? And I'm like, how much do you normally eat? Quite a while.

Speaker C: In comparison. These three women were in the restaurant the other day. Three women. And they get two ultimate samplers plus a full rack of rib dinner. So three full entrees.

Speaker A: Three of them.

Speaker C: And those who, um, don't understand our menu, our ultimate barbecue Sampler platter is 3 pounds of fun, all smoked. So it's, you know, it's every meat.

Speaker A: I love that the vegetarian referred to meat as fun. I love the irony there.

Speaker C: That's what the menu says.

Speaker A: Ah, it is three pounds of fun. Wow. I mean, they obviously intended to have left us.

Speaker C: They did. Um, they took some still.

Speaker A: Three of them could have did one sampler.

Speaker C: They did a dent, let me tell you right now. They took them home. And I'm not even making this up. They got dessert.

Speaker A: Oh, that's nice. Um, I love it. They really did it.

Speaker C: Yeah, they did it. Oh, they were so fun. They were so nice. They were there for a good bit of time. They were having some drinks, too. But I went out and checked on it because I saw two Ultimates come in with the full and also a full baby back entree. And I thought, oh, gosh, I pretty sure only saw three people at that table. So I went out to make sure, like, we didn't accidentally hit Ultimate Sampler twice.

Speaker A: Oh, yeah. Y.

Speaker C: Because that's very wasteful. But no, that's. I was very impressed. So to your point of. Is it enough?

Speaker A: Yeah, I don't.

Speaker C: Everybody eats differently.

Speaker A: This was like an older couple, and they wanted to share, like, a full, uh, rack of ribs and two sides. And maybe that is Enough. But again, how hungry are you? I don't know how much you usually eat? That's very subjective.

Speaker B: I, uh, usually ask about demographics. Like, if it's a construction company and you're feeding all a bunch of men.

Speaker A: Yeah.

Speaker B: Then I'm going to go a little higher on quantities than I am. Some office party. That's all ladies or their kids. Yeah.

Speaker A: If I answer the phone and people tell me how much, I always say, it depends. Who are you feeding? Are they going to be kids? Or is it a lot of men? Yeah, like I. Yeah, I need to know.

Speaker C: Chowhounds.

Speaker B: Yeah.

Speaker C: We had the light eaters, the average eater, and then the chowhound. And chowhound category was teenage boys.

Speaker A: Yeah.

Speaker C: Adults. And.

Speaker B: Ah.

Speaker A: Um, Grown men.

Speaker B: Grown men.

Speaker C: Men. Yeah.

Speaker A: Yeah, yeah, yeah. It depends. It's different, but. That's a valid question. But yeah, when you're at the table and it's just like, I don't know, sometimes I get people that can just eat a bowl of soup. I'm like, how are you just having a bowl of soup for dinner? Not me. Not, uh, me either.

Speaker C: I may not have it. And then something. And then something. White chicken chili, please.

Speaker A: White.

Speaker B: Is it really white?

Speaker C: White chicken. And their facial expression, like, uh, uh, uh huh. Yes.

Speaker A: I love it.

Speaker C: What other pet peeves do we have? I'm sure people that are listening are. They have a lot for us, too, yo.

Speaker A: I bet they probably have pet peeves. I wonder if they have to have pet peeves about us. Let us know if you've got some funny pet peeves about us.

Speaker C: I imagine anytime we say no, it's

Speaker A: a pet peeve to them, but not so much. Ha ha.

Speaker C: Not pet peeves, more of, um, a little pet peeve.

Speaker B: Hey, look, we want your money. If we say no, it's for a reason. Yeah.

Speaker A: Especially if Jessica's there. If Jess says no, we literally cannot physically do it. M. Right. It's virtually impossible.

Speaker C: Yeah. I'm better at the word no these days. I really am. Yeah, it's taken.

Speaker A: You have to be.

Speaker C: It has taken me a long time to try to develop that word in my vocabulary.

Speaker B: Sometimes Jess will come to me and be like, we're going to do this. And I'm like, what?

Speaker C: No.

Speaker B: And she's like, no, we can do this, this, this. And I'm like, no, I will tell

Speaker C: you, I'm not even going to say anything more than recently I found myself in another pickle because I can't say no to something. And I'm not saying more than that other than I nailed it, I said, I need some backup. Because I know how this conversation is going to go. I know I'm not going to be able to be as firm as I want to be. And I wasn't. And I'm in a quandary because I really didn't.

Speaker A: Anybody back you up like he asked for?

Speaker C: It didn't work out that way. It's nobody's fault but my own. It's my own fault, but I'm stressed. It's not going to work. It should.

Speaker B: Uh, if I said no, I really have thought about the logistics, how much I'm going to stress out the restaurant. Are there enough people to pull this off? Like, I mean, there is a reason

Speaker A: if a restaurant says no about something, it's usually because it really. It isn't gonna work out. And it's not gonna work out the way you or we want it to.

Speaker C: Correct.

Speaker A: Because you can say yes. And then if it's, like, executed poorly, it's not good for anybody.

Speaker B: No, it's not. I never wanna put myself in that situation where I'm just scrambling. And I've been there.

Speaker A: We're doing you a favor by saying no. Cause it's not gonna be the way you want it.

Speaker B: Right.

Speaker A: It's just the way it is.

Speaker C: Oh, I know all those things to be true. You'll appreciate this, listening. I know you're listening, Kevin. When one of the very, very first events. Well, in the very first events I booked for Bethany, I tried to take everything when I first started, way back when, but I was so stressed over this, and I was telling him about it, and I was like. And he's like, you know, it was just red flag after red flag after red flag. And he's like, why are we doing this? I'm like, well, I'm trying to grow business. I. I forget exactly how I worded it, but basically, I'm trying to take everything that comes in. And he said, if there's that many red flags, I'm telling you, it's okay to say no. He's like, you should say no because it's. Say no. You said, it's not going to go well. It's going to stress us out. And none of it's worth any amount of money it's going to bring in.

Speaker A: Right?

Speaker C: So I do remember that, but I still, um. You're right. And yes, however, they do still.

Speaker A: So it's hard. We are in a business of people pleasing, so it's hard to say no. And you do want to make things happen. And you want to make people happy, but sometimes you just can't do it.

Speaker C: It's true. Sometimes no actually will make them happier. I do. Again, mentally, I understand all that. Sit on my therapist couch and tell him. Tell him. Or her. I do understand it. I just can't say it.

Speaker B: I had a few calls over the last couple of weeks. Uh, I want to order food for the fourth of July. When should I do it? Now? Right now? Or at least within the next week.

Speaker C: Yeah, it's true. If you're thinking about it now, why don't you just do it?

Speaker B: Let's do it then.

Speaker A: Yeah. Yeah, Yeah. I mean, you're just going to call back and change.

Speaker B: It's never too soon. Yes, they are. I'm just going to call back and change it. I got 20 more people.

Speaker A: Um. It's fun.

Speaker B: Yeah.

Speaker A: But either way, these things do make us laugh.

Speaker B: It's true.

Speaker A: But stop talking about enough. I've heard enough.

Speaker C: Well, I mean, it is the single most thing that I guess. What is. It's a certain, uh, type of humor. What's it called that it's like, doesn't matter. Like, it will always make people laugh. But it's that type of humor. So I just think people can't get away from it.

Speaker A: They can't. They can't themselves.

Speaker C: The bean isn't the root of that pork bean.

Speaker A: The poor baked bean, honestly. And I think you're right. I think Brussels sprouts go unscathed and they shouldn't.

Speaker B: Well, you don't even need to eat those for the room to smell like somebody ripped one. We did an event, like, years ago for a politician, and, um, his secretary wanted Brussels sprouts on the menu while the entire room smelled like Brussels sprouts.

Speaker A: Yeah.

Speaker B: He was like, never again.

Speaker C: They are tasty, though.

Speaker B: Yeah, they're good. So I just want to say we've all been swamped. Super busy. And of course that's why we haven't been putting episodes out. And also, we have a stack of cards for our acts of kindness. And I believe all of us are slacking on that as well because we've been living at work, which we love work.

Speaker C: But wait, because, wait, are you going to be busy this summer?

Speaker A: Yes.

Speaker B: All Sardis is preparing for summer. The last few weeks.

Speaker C: Maybe what we'll have to do then is because we'll have some catching up to do.

Speaker A: We will.

Speaker C: An episode of just all our acts of kindness.

Speaker A: Yeah, that might be. We'll start talking about being kind of. Yeah, probably wouldn't hurt.

Speaker B: Yeah. I'm sure we've all individually done some acts of kindness that are just random,

Speaker C: but, you know, just kind of.

Speaker B: I know Jessica has done random act of kindness. Yes. Because she's a very kind person.

Speaker A: I'm just gonna say I love how Jess is trying to act like she's not kind. Actually, my friend Kristen was saying the other night how very nice you are, and they were downtown to visit and had such a good time, and she came home with a Bethany Blues long sleeve that she's very excited about.

Speaker C: She was making a little collection of, um, I like. What's. Well, I was being a little nosy. I'm like, what's in the bag? You know? And she's like, oh, all these different things. And she's like, I really. Let me get one from here. I'm like, I got you, girl.

Speaker A: Yeah. Well, she was thrilled. And she said, jess is so nice. And I said, well, duh. Uh, yeah. So that you're at the guys at all.

Speaker C: Yeah. All right. I've done one thing.

Speaker B: All right, well, we digress at the end of every episode, so we're going to wrap this up. We appreciate you guys listening. Uh, we can't wait to talk to you next time. Talk to you then. Thanks.

Speaker C: Bye.

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