The Scalepoint Podcast · 2025-05-13 · 40 min
In this episode of the Scalepoint Podcast, I sit down with Parijat Banerjee, Global Head of Financial Services at Latent View Analytics, to discuss the transformative role of APIs and AI in the banking, financial services, and insurance (BFSI) sector, as well as the healthcare insurance ecosystem. They explore the shift of APIs from backend technical enablers to crucial front-end commercial products and delve into case studies illustrating their impact on open banking, regulatory compliance, and customer experience. They also discuss the challenges and benefits of AI in healthcare, focusing on data fragmentation, predictive analytics, and personalised care. The episode concludes with practical advice for organizations looking to leverage AI and data-driven strategies, highlighting the importance of robust data architectures and collaborative partnerships.
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