The B2B Podcast Index
Index
All categories
MarketingSalesSaaSFinanceHROpsLeadershipCustomer SuccessAI & DataProductStartups & FoundersRevOpsEngineering & DevTools
MethodologySubmit
Best of:MarketingSalesSaaSFinanceHROpsLeadershipCustomer SuccessAI & DataProductStartups & FoundersRevOpsEngineering & DevTools
An independent project byFame
SearchBest episodesGuestsInsightsMethodologySubmit a podcast
Index/Customer Success/The Experience Perspective: An Ipsos Podcast
The Experience Perspective: An Ipsos Podcast artwork

Season 10, Episode 02: Generations at Work: Moving Beyond the Stereotypes

The Experience Perspective: An Ipsos Podcast · 2026-08-28 · 30 min

0:00--:--

Episode notes

Join Bhavna Sawnani as she explores the realities of generations in the workplace with Emily Cooke , Director in the Global Employee Experience team at Ipsos. As workplaces become increasingly age-diverse, it can be tempting to explain differences in employee expectations, behaviours and experiences through generational labels. But how much of what we think we know about different generations at work is actually true? Drawing on Ipsos research, Bhavna and Emily unpack some of the most common generational myths: from assumptions about younger employees and technology, to what different age groups really want from work and how they perceive one another. They explore why differences attributed to generation may instead be shaped by factors such as tenure, life stage, career stage and role. Listen to discover what this means in practice for organisations and leaders, from challenging assumptions and creating more open dialogue, to designing employee experiences around what people actually need rather than the labels we assign to them.

More from The Experience Perspective: An Ipsos Podcast

All episodes →
  • Season 9, Episode 10: The Neuroscience of Scent in Experience Design65 / 100
  • Season 9, Episode 9: From Measuring Engagement to Driving Impact: Rethinking Employee Listening 70 / 100
  • Season 9, Episode 8: Designed for Insight: Blueprints for Mystery Shopping55 / 100
  • Season 9, Episode 7: ESG and Customer Experience: Why It Matters More Than Ever79 / 100
  • Season 9, Episode 6: Ipsos Global Voices of Experience 75 / 100
Explore the best B2B Customer Success podcasts →
All The Experience Perspective: An Ipsos Podcast episodes →