
Tales From The PROS · 2026-05-20 · 24 min
In this episode of Tales from the Pros, hosts Eric Lawrence and Zach Bruno dive into one of the most overlooked yet critical stages of product development - the discovery phase. While many founders rush straight into design and development, skipping discovery often leads to wasted budgets, overbuilt products, and solutions users never actually wanted. Zach shares insights from leading discovery for hundreds of digital products, from startups to enterprise applications, explaining why validation matters more than speed, how teams can avoid costly product mistakes, and why discovery should never be treated as “just paperwork.” The conversation explores how AI tools and rapid prototyping are changing the way teams validate ideas, why user feedback must be balanced with product vision, and how discovery creates alignment across stakeholders before a single line of code is written. If you're building a digital product, validating an MVP, or trying to avoid expensive development mistakes, this episode offers a practical breakdown of how successful teams approach product discovery in today’s AI-driven world.