
Tales From The PROS · 2026-05-06 · 44 min
In this episode of Tales from the Pros, hosts Michael Georgiou and Eric Lawrence have an unfiltered conversation about what actually makes great apps successful in today’s tech landscape. From overrated app features and startup mistakes to AI, user experience, and product strategy, the episode dives into the realities of building software that people genuinely want to use. Michael and Eric break down why many startups focus on the wrong things too early, including referral systems, rewards programs, and unnecessary features that don’t create real value for users. They also discuss the importance of user-centric product development, validating ideas through feedback, and understanding that successful apps are built around user behavior - not founder assumptions. The conversation also explores the growing role of AI in software development and workplace communication. While AI is rapidly changing how products are built and how teams operate, both hosts emphasize the importance of maintaining empathy, emotional intelligence, and authentic human connection in an increasingly automated world.