Supy Talks · 2026-07-27 · 1h 10m
What does it actually take to bring one of the world's most iconic restaurant brands back from bankruptcy - and scale it to $2 billion? In this episode of Supy Talks, host Curran Dye sits down with Phil Broad, Global President of TGI Fridays, to unpack what really went wrong in the US, and what the comeback looks like from the inside - 150 restaurants signed in twelve months, the playbook every employee gets trained on, and a target of $2 billion in revenue and over 1,000 restaurants by 2030. Phil shares three decades of stories from the restaurant floor - from opening TGI Fridays High Wycombe 30 years ago, opening 750 Starbucks stores, to the mop and bucket a friend once handed him as an entire turnaround strategy, and the nurse in Kuwait whose story captures his whole philosophy on trust. We cover: What actually bankrupted TGI Fridays Inc.
Ep. 23 | The Pizza Express Finance Playbook: Scaling to 500 Restaurants Without Chaos | Dan Jarvis | Supy Talks Podcast77 / 100Ep.22 | What Losing £100K On The Wrong Business Taught This UK Pub Owner | Matt Crowther | Supy Talks Podcast63 / 100Ep.21 - From Single Pop-Up To One Of London's Most Loved Restaurants | Marc Summers | Supy Talks Podcast72 / 100Ep.20 - The Real Reason Hospitality Tech Fails (It's Not the Software) - Mitz Patel - Supy Talks Podcast81 / 100 Ep.19 - How To Build A Best-in-Class Restaurant Tech Stack - Jackson Versitano - Supy Talks Podcast