Success Leaves Clues - Ep240: "Building Culture, One Conversation at a Time" with guest Sara Cooper

Success Leaves Clues with Robin Bailey and Al McDonald · 2025-03-25 · 24 min

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Topics in this episode

employee experience Company culture Remote work Mentorship tech industry

Episode notes

As the world of work continues to evolve, so does the role of leadership and company culture - especially in tech. On this episode of the Success Leaves Clues podcast, host Robin and co-host Al sit down with Sara Cooper , Chief People Officer at Jobber , to discuss how the company has navigated growth, hybrid work, and the future of HR. Sara shares valuable insights into Jobber’s transition from in-office to hybrid, the communication challenges that come with it, and the shift from traditional leadership models to a more servant-leadership style. The conversation explores the critical role of mentorship, the importance of aligning people operations with business strategy, and how data can empower better decision-making. Sara also reflects on what it means to be a leader today and the importance of planting seeds that will shape the future of the workplace. "Good ideas come from everywhere." ~ Sara Cooper Key Takeaways: Leadership is shifting - from command-and-control to empathy and empowerment Communication is critical in a hybrid work model Business success = thriving people + thriving company Mentorship builds long-term impact Data is a game-changer for HR decision-making