SMACK Hospitality · 2023-05-30 · 41 min
Group Director of Spa & Wellness at Mandarin Oriental Hotel Group Here’s one very inspiring SMACK podcast episode. Pat had the chance to chat with Jeremy McCarthy, Group Director of Spa & Wellness at Mandarin Oriental Hotel Group and they cruised through a bunch of topics, that will make you feel well - from innovation in Spas to positivepsychology and general life advice. What does a day at work of someone look like, who is responsible for all the good stuff? Jeremy McCarthy oversees the strategy and marketing of wellness-, spa-, and fitness offers, as well as kids’ clubs, water sports, and activities of the 36 hotels and resorts of the Mandarin Oriental Hotel Group. He is also majorly involved in the design and development of new projects worldwide. Jeremy and Patrizia had a chat about the difference between wellness and well-being, and discussed what positive psychology has in common with spa- and wellness institutions. They explored how the past couple of years and technology have changed the spa industry and what is the best way to guide guests through today’s wellness experiences, while slaloming between the necessary digital connection and its greatly desired absence.
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