S2, Ep 11: Leading Through Language with Anne Unsworth

Episode notes

What does it mean to lead with trust and transform an organisation for the future? In this episode of Sales Leader Secrets, Amanda Downs chats to Anne Unsworth, Head of Retail Operations at Dee Set: Complete Retail Solutions, master practitioner of NLP, and a passionate champion of people in commercial teams. Anne’s journey is a lesson in resilience and curiosity. From building her career at Master Foods (Mars), through two decades at Tactical Solutions supporting iconic brands in retail, to leading ESG strategy and championing diversity, her approach is founded on integrity, transparency, and the belief that people are at the heart of every successful business. If you’re interested in leading sustainable change and tapping into the power of communication, make sure you tune in. Here are the highlights: 00:00 Introduction: Anne’s career journey from hospitality to field marketing 02:09 What is field marketing in retail?

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