Hosted by BrainStorm
Listed under Business
Get comfy. It's time for "SaaS Therapy," with industry veterans Todd Kirk and Casey Trujillo - the podcast for customer-facing teams in SaaS. Casey and Todd leverage their experience working between software vendors and their clients to help you master your SaaS customer relationships.
144 episodes · publishes weekly · latest 2026-07-29 · ~41 min/episode
Rank
#670
Substance
60.2
/ 100
Breakdown
Scored 2026-08
Updated monthly
Across the index
#670 of 1056
Substance
Top 63%
outscores 37% of the index
SaaS Therapy ranks #670 on The B2B Podcast Index with a substance score of 60.2 out of 100, scored across 5 recent episodes. It scores highest on insight density and guest caliber. There are some genuinely useful tactical nuggets - SCORM-tracking vibe-coded game scores, iterating one feature at a time, starting with a single HTML file before moving to Lovable - but they are spread thin across 38 minutes dominated by casual banter, a Broadway-play preamble, and a Spider-Man analogy. The insight-per-minute ratio is low.
Averaged across 5 recently scored episodes, with cited evidence.
There are some genuinely useful tactical nuggets - SCORM-tracking vibe-coded game scores, iterating one feature at a time, starting with a single HTML file before moving to Lovable - but they are spread thin across 38 minutes dominated by casual banter, a Broadway-play preamble, and a Spider-Man analogy. The insight-per-minute ratio is low.
“with Vibe coding I've taken games and I've liked the questions during the games. Those can be passed over as scorm, like scorm tracking. So it could be tracked like as a quiz question”
“focus on one feature at a time and just chat about or uh, just specifically iterate on that until it becomes exactly how you want”
The episode leans heavily on the well-worn 'AI empowers rather than replaces' narrative and the Flash-to-HTML analogy for technology transitions, both of which circulate widely in L&D discourse. The XAPI-for-personalisation angle is slightly less common but still not contrarian or first-principles.
“Vibe coding doesn't replace designers, it empowers them”
“do we want to lay off people to then, you know, do the same amount of work with less people, or do we want to have the same amount of people and do more work?”
Jeff Batt is a genuine hands-on practitioner - Amazon LXD experience, DevLearn programme manager, active YouTube educator, university instructor - with real credibility in the eLearning tooling space. However, he is primarily a trainer and conference speaker rather than a scaled-business operator, which limits his relevance to the broader B2B audience.
“He's worked for Amazon as a learning experience designer and has been in the program been the Program Manager over DevLearn”
“at the university that I teach at, that's the reason why they brought me on was because they didn't have a lot of instructors that did teach the development side”
The episode names specific tools (Lovable, Storyline, Rise, Claude, Copilot, Bootstrap, Azure, XAPI, SCORM) and gives a concrete starter workflow, which is useful. However, there are no quantitative outcomes, cost data, time savings, or before/after metrics - the evidence base is anecdotal and tool-name-dropping rather than rigorous.
“In ATD we had a smaller room but it was actually they had to turn people away because we were packed like 15 minutes before that even started”
“just last night or this past couple nights, as I've been sitting, watching tv. I've been creating my finance. Like I've created a Mac OS application that was just how to track my finances”
Casey's 'walk me through the first three steps' and 'what are the risks' questions produce the episode's most concrete content, showing some host craft. But there is no meaningful pushback, the opening minutes are pure filler (Broadway recommendations), and Todd frequently inserts his own commentary rather than probing Jeff further.
“Walk me through the first three steps. What should I be considering as I'm thinking about what tools to use”
“what are again, one or two best practices? On the opposite side we've talked a lot about. Okay, you're going to be empowered. You're more of a director. What are some things... what should I consider as maybe some things I, I should be thinking about that could come up as a concern”
3 periods tracked.
5 scored on substance · 65 tracked in total.
Mastering Change Management: Strategies for Success with Allie Hartman
2026-07-29 · 43 min
How to Identify Unrecognized Customer Problems
2026-07-01 · 11 min
How AI is Transforming Instructional Design with Jeff Batt
2026-06-24 · 38 min
How AI and Organizational Alignment Drive SaaS Growth with Victor Ivarsson
2026-06-17 · 46 min
The Future of SaaS Customer Education: Data-Driven Strategies
2026-06-10 · 35 min
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