Productivity Pulse Episode 4

Episode notes

Send us Fan Mail Hear directly from our experts - Sue , Simon , & James - who share real-world trends, new data findings, and actionable productivity insights. This month they are joined by special guest Ed Thompson We unpack how quick service restaurants (QSR) cut through rising costs and sharper peaks by separating delivery from dine‑in, scaling kiosks, and engineering seconds out of core tasks. Ed shares ground‑truth from trials that reveal hidden costs, smarter layouts, and why testing beats gut feel.

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