Salesforce’s Nitin Mangtani on Agentic Commerce, ACP, and the Future of AI Shopping

Episode notes

In this episode of Retailgentic, Scot sits down with one of the most influential product leaders in commerce technology: Nitin Mangtani, SVP & GM of Salesforce Commerce Cloud. Their relationship goes back almost two decades, intersecting at Google, during the rise of online shopping, and now again at the dawn of agentic commerce. Nitin shares his journey from supply chain analytics at i2 Technologies, to building Google’s earliest commerce products, to founding and scaling PredictSpring, and finally leading Salesforce’s reinvention of unified and agentic commerce. This conversation is packed with history, strategy, and forward-looking insights into where AI shopping agents are taking the industry.

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