Enterprise or Easy? Salesforce Says Both: DOUBLE Pod with Nitin Mangtani and Lennart Stevens from Salesforce - Retailgentic

Topics in this episode

agentic retail ecommerce optimization trends

Episode notes

This week we have a rare double header. Scheduling conflicts meant no three-way interview, so we sat down with two Salesforce leaders back to back, both there to unpack the company’s big June release, headlined by the launch of its newest platform, Storefront Next. First up is Nitin, who walks through the full sweep of the June release and makes the case for why, taken together, it's Salesforce's biggest commerce release in five years. Then Lennart takes us deeper into the agentic guts, one of our favorite parts. The two interviews rhyme in one important way: both leaders insist that agentic commerce on your owned-and-operated channels matters just as much as showing up in ChatGPT and Gemini. As Nitin puts it, skipping your own shopper agent is like the old days of saying "I participate on Google Shopping, but I don't have search on my website." Highlights Biggest release in five years: Nitin frames the June release as Salesforce Commerce’s biggest swing since he arrived. “It’s 2026, let’s combine the two together”: The forced choice between enterprise-grade and easy-to-launch is a false distinction that can be engineered away.